Abhijeet Lawhale
Pune
Summary
With over 4+ years of experience in IT and operations, I have developed a strong background in business analysis. I possess a comprehensive understanding of SDLC processes and proficiency in both agile and waterfall methodologies. My strengths lie in creating various documentation such as BRD, FRD, workflows, implementation guides, user stories, UML diagrams, wireframes, and mockups. I am skilled in requirement elicitation and prioritization, gap analysis, stakeholder management, sprint planning & review, product backlog , and change request management.
Overview
5
5
years of professional experience
Work History
Senior Executive
Navi Finserv Limited
05.2022 - 04.2024
- Domain: Banking Role- Business Analyst/SME
- Implemented a streamlined digital system for home loan processes via Operation Portal.
- Implemented effective strategies to automate and streamline end-to-end processes by identifying key pain points across various business units.
- Analyzing customer journey after loan approval to determine TAT on stage wise.
- Conducted AS-IS and TO-BE Analysis, designing change strategy for suggesting fit business solutions.
- Achieved staggering 50% decrease in processing time by optimizing the Loan Application process.
- Engaged with customers, channel partners and vendors to gather insights on quality-of-service levels and product requirements.
- Worked closely with the Credit Operations team to guarantee timely loan processing, smooth Servicing and Operations while adhering to Service Level Agreement (SLA) guidelines.
- Enhanced post-loan approval funnel by analyzing drop-off rates and addressing process gaps at policy, process, and tactical levels.
- Developed and implemented innovative business strategies to maximize customer acquisition, leading to improved lead generation and overall conversion rates.
- Evaluated and offered solutions to business problems in order to meet the specific requirements of stakeholders, users, and clients.
- Successfully managed a diverse range of project management tasks: scoping, planning, estimating, scheduling, controlling, and organizing.
Relationship Manager
Home First Finance Company
02.2020 - 05.2022
- Domain: Banking Role- Business Analyst
- Collaborated with stakeholders to develop comprehensive Business requirements documents (BRD) as well as Functional requirement documents (FRD).
- Liaised between operational and engineering teams to coordinate successful business improvement projects.
- Performed gap analysis and developed project plans, traceability matrices, and user acceptance testing (UAT) for various projects.
- Experienced in handling diverse financial instruments such as Commercial Loan, Home loans, and Loan against Property.
- Mastered the use of Agile Scrum methodologies as an Agile Business Analyst. Proficiently wrote user stories, prioritized backlog items, executed sprint planning sessions while actively participating in all scrum ceremonies.
- Prioritized and maintained a dynamic backlog of user stories, epics, and tasks in accordance with evolving project needs.
- Actively engaged in scrum meetings encompassing daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives.
Business Analyst
Textcode Technology
08.2019 - 01.2020
- Collected and documented Business Requirements for implementing a Business Intelligence solution.
- Translated requirements into detailed user stories for Agile development, ensuring they are independent, negotiable, valuable, estimable, sizeable, testable, complete and unambiguous.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Ensured seamless coordination among Clients, Product Owners, Developers, and QA teams by facilitating Scrum planning meetings.
- Collaborated closely with clients and developers to streamline the process of submitting requirements, addressing questions, resolving issues, and implementing changes effectively.
Education
MBA - Finance
Indira Institute of Management
Pune06.2020
B.E. (Computer) -
Marathwada Mitra Mandal College of Engineering
Pune06.2017
Skills
- Use Case User Stories
- BRD FRD FSD SRS
- Requirement Gathering, Elicitation & Prioritization
- UML & Data flow modeling
- Agile & Waterfall Methodologies
- Gap Analysis & Change Strategy
- Wireframes& Mockups
- Stakeholder Management
- Release planning
- Client Negotiation
- SQL
- Power BI
- Microsoft Visio
- JIRA
Personal Information
- Permanent address : Akola, Maharashtra
- Date of Birth: 02/04/1995
- Gender: Male
- Marital Status: Unmarried
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibilities for the correctness of the mentioned particulars.
Timeline
Senior Executive
Navi Finserv Limited
05.2022 - 04.2024
Relationship Manager
Home First Finance Company
02.2020 - 05.2022
Business Analyst
Textcode Technology
08.2019 - 01.2020
MBA - Finance
Indira Institute of Management
B.E. (Computer) -
Marathwada Mitra Mandal College of Engineering
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