Abhijeet Rajendra Bhongale
Pune
Summary
I am a detail-oriented professional specializing in accounts receivable, credit management, and collections. My expertise includes monitoring accounts for outstanding debts, following up on overdue payments, and developing effective repayment plans.
I analyze delinquent accounts, prepare high-risk reports, and recommend resolutions while ensuring compliance with customer pricing agreements. I also support invoice adjustments, credit memos, and dispute resolution in line with business policies.
Collaborating with internal teams and external customers, I assist with invoicing reconciliation, attend regular meetings, and develop procedures to streamline credit and collection processes. My focus is on ensuring smooth financial operations, minimizing risk, and maintaining strong customer relationships.
Overview
13
13
years of professional experience
Work History
Specialist-Collections
UPS Logistics Pvt Ltd
01.2022 - Current
- Monitor assigned accounts to identify unresolved debts
- Send regular SOA to the customer and follow-up with customers on overdue payments and develop effective repayment plans
- Take timely action on open credits and update account status on credit and collection activity
- Evaluate delinquent accounts, prepare weekly reports on high-risk accounts and make resolutions recommendations
- Prepare and analyze reports for bad debt-assist with invoices, credit memos and other adjustment as necessary
- Evaluating rates and charges and making required corrections in accordance with the customer’s pricing agreement
- Understanding customer disputes and addressing them in compliance with business policies
- Support cash application team on invoicing reconciliation, payments identifications
- Attending weekly meetings with internal Sales, Operations and external customers as needed
- Develop, implement and maintain desktop procedures for ongoing credits and collection activities
Specialist
Allstate Solutions Pvt Ltd
03.2016 - 06.2021
- Ensuring assigned tasks are completed accurately on the first attempt.
- Managing customer and vendor payments efficiently.
- Addressing customer and state site queries related to payment disputes and providing effective resolutions.
- Conducting internal quality checks to maintain accuracy.
- Overseeing team reports on production and performance.
- Communicating process updates to the team.
- Managing work allocation to maintain SLA compliance.
- Participating in root cause analysis (RCA) to drive process improvements.
Senior Associate
Maersk Global Service Centers
09.2011 - 02.2016
- Managing documentation for the export team, including Bills of Lading.
- Handling business address emails and ensuring timely responses.
- Ensuring exceptional customer service by adhering to SOPs and maintaining data quality.
- Continuously work towards process improvement & time efficiency.
Education
Bachelor of Science -
M.P.K.V. Rahuri
07.2009
HSC -
Pune Board
06.2005
SSC -
Pune Board
06.2003
Skills
- Skilled in Microsoft Office Applications
- Proficient Internet Research
- Effective Verbal Communication
- Professional Writing Skills
- Proficient in Dispute Resolution
- Strategic Decision-Making
- Team-Oriented Approach
- Relationship Building Abilities
- Ability to work under pressure
- Self-motivated
- Multitasking Abilities
- Time Management
- Analytical Problem Solving
- Adaptable and Quick learner
- Research findings
Accomplishments
Awarded with “Highflyer Award” in the year of 2023 for outstanding performance.
Awarded as a “Reach of the Star in the year 2018”
20 times awarded as a “Star Performer of the Month”
Timeline
Specialist-Collections
UPS Logistics Pvt Ltd
01.2022 - Current
Specialist
Allstate Solutions Pvt Ltd
03.2016 - 06.2021
Senior Associate
Maersk Global Service Centers
09.2011 - 02.2016
Bachelor of Science -
M.P.K.V. Rahuri
HSC -
Pune Board
SSC -
Pune Board
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