Summary
Overview
Work History
Education
Skills
Certifications And Achievements
Hobbies and Interests
Languages
Languages
Timeline
Generic

Abhijeet Shinde

Jabalpur

Summary

Dynamic Key Account Manager with a proven track record at Zomato, excelling in strategic growth and data-driven decision making. Expert in B2B sales and cross-functional collaboration, I have successfully enhanced client engagement and optimized marketing campaigns, driving significant improvements in user satisfaction and revenue growth.

Overview

10
10
years of professional experience

Work History

Key Account Manager

Zomato
Jabalpur
07.2022 - Current
  • Developed and implemented a comprehensive growth strategy to optimize client acquisition, retention, and engagement.
  • Analyzed client data to identify opportunities for improving user experience, product development, and marketing campaigns.
  • Currently managing UX initiatives for the city, enhancing customer journeys and user satisfaction through data-driven improvements.
  • Act as the Marketing Point of Contact (POC) for the city, driving on-ground activities to increase brand visibility and engagement.
  • Served as the city-level Ads Point of Contact (POC) for 2 years, managing end-to-end planning, execution, and performance tracking of advertising campaigns for both team-led city initiatives and individual goals.
  • Built and maintained strong relationships with key stakeholders to ensure the successful execution of growth initiatives.
  • Monitored industry trends and competitor activities to inform strategic decision-making.
  • Analyzed sales data to identify trends and recommend strategies to increase revenue.
  • Identified process improvement opportunities and recommended best-practice solutions.
  • Conducted regular client meetings to review progress, address challenges, and identify improvement areas.

Business Analyst

Zomato
04.2021 - 06.2022
  • Collected and analyzed data to track campaign performance trends and support strategic decision-making.
  • Studied funnel metrics to identify drop-offs and optimize conversion rates through targeted execution.
  • Monitored and evaluated ads targeting and performance to improve campaign effectiveness and ROI.
  • Analyzed daily trends and competitor activities to maintain a competitive edge.
  • Worked on driving restaurant growth and city-wide order growth through targeted strategies and operational improvements.

Sales Account Manager

Zomato
09.2018 - 04.2021
  • Was part of the team involved in launching new cities for Zomato's online ordering platform, including 4 cities in Rajasthan: Kota, Bundi, Sawai Madhopur, and Tonk.
  • Managed end-to-end onboarding processes, ensuring smooth initiation of city operations.
  • Acquired and onboarded restaurants, enabling cities to go live with online ordering services.
  • Delivered proactive account management and support to live restaurants, including promotions, discounts, and growth initiatives.
  • Coordinated cross-functional teams to support city launch activities and operational readiness.

Relationship Manager - JD Omni

Just Dial Ltd.
Jaipur
06.2016 - 09.2018
  • Conducted cold calling to identify and engage prospective clients.
  • Led new business development initiatives and contributed to strategic sales planning.
  • Converted leads into potential B2B sales, ensuring a high client acquisition rate.
  • Specialized in in-house sales and promoted app-based listing products such as Brand Tile.
  • Managed the complete client lifecycle from P0 to P4 meetings, including in-person discussions and presentations.
  • Developed and managed end-to-end client onboarding, from business verification to brand visibility strategy.
  • Executed cross-selling strategies, promoting additional Just Dial services to existing accounts.

Intern

Amul India PVT.LTD
Indore
06.2015 - 07.2015
  • To study the sales pattern in Amul APO and explore outlets/parties for new APO in Indore city.
  • Interaction with retailers.
  • Understand the sales pattern in Amul preferred outlets.
  • Explore outlets/parties for new APO in Indore city.

Education

MBA - Marketing

Prestige Institute of Management and Research
Indore
01.2016

Bachelors - Engineering IT

Sanghvi Institute of Management & Science
Indore
01.2014

High school or equivalent -

Shri Agarsen Vidyalaya
01.2010

Skills

  • Key Account Management
  • Strategic Growth & Business Development
  • B2B & B2C Sales
  • Data-Driven Decision Making
  • Analytical Thinking
  • Funnel & Performance Analysis
  • Communication & Negotiation
  • Cross-Functional Collaboration
  • Team Player
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Office Suite

Certifications And Achievements

  • 1st Runner Up in Ads Blitz in Cluster (Revenue Drive)
  • Winner in other product penetration (Revenue Drive)
  • 1st Runner Up in ARPO Drive in cluster (Avg Revenue Per Order- Revenue Drive)

Hobbies and Interests

  • Reading non-fiction, general knowledge, and political articles
  • Exploring local cuisines and food trends
  • Traveling and discovering new cultures

Languages

  • Hindi, Full Professional Proficiency
  • English, Full Professional Proficiency
  • Marathi, Limited Working Proficiency (Speaking Only)

Languages

Hindi
First Language
Marathi
Beginner (A1)
A1
English
Advanced (C1)
C1

Timeline

Key Account Manager

Zomato
07.2022 - Current

Business Analyst

Zomato
04.2021 - 06.2022

Sales Account Manager

Zomato
09.2018 - 04.2021

Relationship Manager - JD Omni

Just Dial Ltd.
06.2016 - 09.2018

Intern

Amul India PVT.LTD
06.2015 - 07.2015

MBA - Marketing

Prestige Institute of Management and Research

Bachelors - Engineering IT

Sanghvi Institute of Management & Science

High school or equivalent -

Shri Agarsen Vidyalaya

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Abhijeet Shinde