Abhijeet Kumar Patro

Project Overview:

Embarked on a freelancing venture as a seasoned product manager to address the deficiencies in local food delivery systems. Recognizing the untapped potential in catering to small-sized shops and local handmade food products, our team set out to develop a bespoke Food Delivery app.

Key Responsibilities:

• Conducted comprehensive market analysis to identify gaps and understand the unique pain points of local vendors.
• Led a diverse team through the entire product lifecycle, fostering collaboration and ensuring alignment with stakeholder goals.
• Prioritized user-centric design principles, orchestrating iterative feedback loops to refine UX/UI elements for optimal user engagement.

Achievements:

• Facilitated the growth of small-sized shops and local handmade food products by providing them with a platform for reaching a wider audience.
• Contributed to increased vendor profitability through the implementation of a cost-effective and efficient delivery solution.
• Elevated user satisfaction levels through intuitive design elements, resulting in positive app reviews and sustained user engagement.
• Cultivated enduring partnerships with local vendors, delivering ongoing support and enhancements to drive mutual success.
  

Project Overview:
Being part of the core product team at The MathCompany, focusing on advancing Co.dx, an Advanced Business Intelligence Low Code Platform. Enhanced platform UI/UX, feature functionalities, and capabilities, enabling seamless product creation across industries with minimal coding efforts.

Key Responsibilities:

• Gathered requirements from stakeholders and sources, aligning them with the product's strategic plan. Oversaw documentation (BRD, FRD, PRD, User Stories) essential for development and marketing.
• Managed and mentored a 15-member team, ensuring exceptional results and fostering a culture of excellence. Collaborated with cross-functional teams to enhance delivery practices, resulting in a 15% reduction in development cycles.
• Facilitated communication among sales, onboarding, marketing, and support teams for seamless product launches.

Achievements:

• Developed industry-agnostic MVPs within Co.dx using Python and ML models.
• Implemented financial analytical solutions and created a NER-based Insight Chatbot.
• Efficiently managed product release plans and backlogs in JIRA, contributing to a 10% improvement in team productivity & Cultivated a culture of excellence and camaraderie, empowering team members to excel and align with organizational goals.

Project Overview:

As the Product Manager for SecurLOCK Equip, a Retail Banking fraud management product, I oversaw the entire project lifecycle, from inception to completion. This involved coordinating with cross-functional teams including Development and Testing, ensuring seamless implementation of project objectives.

Key Responsibilities:

• Coordinated efforts between Development, Testing, and other relevant teams to ensure smooth project execution.
• Implemented agile processes to streamline project workflows, resulting in a notable 25% reduction in project overheads and a 15% increase in project throughput.
• Provided assistance to customers regarding product inquiries, offering comprehensive information on product features and benefits related to Fraud & Credit Risk mitigation.
• Collaborated closely with product and engineering teams to identify areas for product enhancement based on customer feedback, ensuring continuous improvement.

Achievements

• Successfully enhanced product knowledge and delivered tailored product recommendations to customers, contributing to a significant 15% increase in sales.
• Played a pivotal role in driving improvements in project efficiency and customer satisfaction, leading to measurable enhancements in both project outcomes and customer engagement.

Project Overview:

As an Associate Product Manager at CITI Global, I led initiatives within the Commercial Cards-Payments domain, focusing on optimizing the Card Life Cycle, enhancing Credit Risk management, and integrating payment functionalities into the CitiManager application. My responsibilities also included overseeing compliance with SWIFT Messages, SEPA standards, and streamlining the Customer Onboarding Process.

Key Responsibilities:

• Collaborated cross-functionally to prioritize product features aligning with customer needs and business objectives, ensuring maximum value delivery.
• Applied practical knowledge of KYC data collection procedures to enhance customer onboarding processes and ensure regulatory compliance.
• Managed sprint backlogs, conducted sprint reviews, and participated in daily stand-ups, ensuring efficient development processes and timely delivery.
• Developed and maintained regression tests to uphold product quality standards, enhancing user satisfaction and reliability.
• Orchestrated user acceptance testing sessions to validate product functionality and gather actionable feedback for continuous improvement.

Achievements:

• Successfully implemented online payment processing solutions within CitiManager, optimizing operational efficiency and user experience.
• Spearheaded the development of statistical analysis models in the Advanced Fraud Early Warning System, contributing to proactive fraud mitigation strategies.
• Enhanced the Customer Onboarding Process, streamlining procedures and ensuring compliance with regulatory standards.
• Established robust regression testing procedures, ensuring consistent product quality and reliability with each software release.