Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Process oriented data/business analyst with over 10+ years of experience.
Experienced in interpreting and analyzing data to drive growth in Retail, ecommerce and Shipping domains, well versed in reducing operating costs and furnish insights, analytics, and business intelligence needed to guide decisions.
Strong capability with SQL on Oracle, SQL Server and Teradata databases ( Oracle 11g Certified Associate) Experience in using Microsoft Power BI, Tableau for data visualization.
Exposure and hands on experience in driving insights at a product or channel level via Google Analytics.
Certified Scrum Master.
Excellent communication, interpersonal and analytical skills and well experienced to work in multi-cultural environment, flexible and ready to accept new challenges and adapt quickly to new technologies.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Deputy Manager
Sears IT & Management Services India
Hyderabad
09.2020 - Current
Have managed a team of 30+ Analysts, Senior Analysts and Assistant Mangers to drive entire end to end replenishment for Hardlines and Softlines business.
Implemented process improvements to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Evaluated suppliers to maintain cost controls and improve operations.
Introduced new methods, practices, and systems to reduce turnaround time. Used Agile Methodology to optimize and deliver projects on time.
Partnered with upper management in executing functional strategies and reporting capabilities.
Have worked extensively to identify forecast accuracy issues using regression analysis and making necessary changes in JDA to reduce variance in future.
Have worked on multiple analysis to identify good buys and created reports using Google Cloud Platform and dashboards using Tableau to provide insights to the US leadership. This was used as a reference to drive the regular ordering by the team. Helped us to get sales of $ 11 Million in Tools department in holiday season 2022.
Maximized resource utilization during projects to uphold strict budget targets.
Assistant Manager - Inventory Management
Sears IT & Management Services India
Hyderabad
04.2018 - 08.2020
Handled a team of 12+ Inventory Analysts and Senior Analysts to drive replenishment for Hardlines business for 82 stores.
Strengthened inventory processes to balance supply needs with budget and space limitations. Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Collaborated with buyers and store/warehouse teams to maintain levels of quality and on-hand inventory.
Extensively worked on strategy to eliminate aged inventory, pricing issues, slow moving items, orphaned items. Created a network level analysis using SQL to pull data from Teradata. Have Identified and cleared inventories worth $ 64 Million between July 2018 to Jan 2020.
Have piloted and lead a team to track POs which are long due and have no updates in past 35 days. This helped us cancel, update quantities as per availability in turn releasing the Budget for future ordering and drive profitability.
Senior Analyst
Sears IT & Management Services India
Hyderabad
01.2017 - 03.2018
Responsible for managing the portfolio of existing reports, data analysis, mining and handling replenishment for Hardlines categories across Sears and Kmart stores and online.
Analyzing sales and stock levels to ensure that reorder recommendations made by the replenishment system reflect the actual sales trend and presentations standards using Power BI and Tableau.
Created a report to identify lost sales due out of stock situations in holiday season for 2016 and created an ordering template and plan for 2017 Holiday season which ensured 80% sales of the excessively ordered (overriding the systems).
Strong capability with cleaning and transforming data, creating multiple visuals and publishing and sharing the reports as per business needs in Tableau.
Execute analysis on Retail inventories and on Store to Store and Return to DC transfers and to track aged inventory at stores and DC.
Worked on Agile Platform in migrating data from Teradata to GCP.
Transportation Specialist (North America/EU/IND)
Amazon Development Center India
Hyderabad
09.2012 - 01.2017
Reported to Program Manager and was responsible planning logistics for inbound and outbound operations.
Acted as a bridge between Carrier (Logistics) team, Vendors (Suppliers) and Warehouse operations team.
Have worked for multiple geographies (North America/EU/India)
Published multiple reports to gauge performance of logistics Vendors, fulfillment centers and create standardized dashboard reports
Work on ad-hoc reports as per the stakeholder needs, presented analysis with actionable to the leadership.
Scheduling the loads week on week basis based on the forecast insights extracted after analyzing past volumes and trends. Oversaw all transportation activities.
Have piloted and set up last mile team for NA operations and was part of the team to create central logistics tools for planning/scheduling of logistics for India Team.
Quality Analyst Customer Service
Amazon Development Center India
Hyderabad
08.2010 - 12.2010
Reported to operations Manager and published multiple Metrics reports (Weekly/Monthly and Yearly) for different teams in Customer Service.
Extracted requested data sets from ETL manager using SQL and provided required insights analyzing the same to the requester.
Publish SLA reports every day and provide insights to the respective team manager on the contact trends and volumes expected based past data to help plan the work force.
Randomly Audit customer contacts and provide feedback to the associates.
Education
Bachelor of Technology - Electronics and Communications Engineering
Jawaharlal Nehru Technological University
06.2006 - 04.2010
Skills
JDA
undefined
Certification
Certified Scrum Master- Scrum Alliance
Timeline
Deputy Manager - Sears IT & Management Services India
09.2020 - Current
Certified Scrum Master- Scrum Alliance
12-2018
Assistant Manager - Inventory Management - Sears IT & Management Services India
04.2018 - 08.2020
Senior Analyst - Sears IT & Management Services India
01.2017 - 03.2018
Transportation Specialist (North America/EU/IND) - Amazon Development Center India
09.2012 - 01.2017
Quality Analyst Customer Service - Amazon Development Center India
08.2010 - 12.2010
Jawaharlal Nehru Technological University - Bachelor of Technology, Electronics and Communications Engineering
Sr. WFM Intraday/Realtime & System Analyst at Electronic Arts & Games India Pvt LtdSr. WFM Intraday/Realtime & System Analyst at Electronic Arts & Games India Pvt Ltd