Abhijit Dasgupta
Kolkata
Summary
Detail-oriented office assistant with expertise in document management, data entry, and workflow optimization. Proven ability to enhance productivity through effective communication and strong organizational skills.
Overview
25
25
years of professional experience
Work History
Office Assistant
Globe Detective Agency Pvt. Ltd.
Kolkata
09.2022 - Current
- Coordinated daily office activities to ensure productivity and efficiency.
- Directed incoming communications, routing inquiries to appropriate staff members.
- Assisted team members with administrative tasks, streamlining workflow processes.
- Developed filing systems to improve document retrieval and organization processes.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Assisted with preparing and editing company correspondence and presentations.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
Steno Secretary
M.N.Dastur & Co. Pvt. Ltd.
Kolkata
08.2016 - 10.2020
- Coordinated office communications and managed schedules for senior management.
- Maintained filing systems and ensured documents were organized and accessible.
- Assisted in preparing meeting agendas and taking minutes during discussions.
- Handled correspondence, including emails, phone calls, and memos efficiently.
- Collaborated with team members to streamline administrative procedures and improve efficiency.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Greeted visitors and directed to appropriate location or person.
- Scheduled meetings and sent invitations specifying time and location.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
Steno Secretary
Dhunseri Petrochem & Tea Ltd.
Kolkata
07.2013 - 08.2016
- Coordinated office communications and managed schedules for senior management.
- Maintained filing systems and ensured documents were organized and accessible.
- Assisted in preparing meeting agendas and taking minutes during discussions.
- Handled correspondence, including emails, phone calls, and memos efficiently.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Handled confidential documents with discretion.
Stenographer
Utkarsh Tubes & Pipes Ltd.
Kolkata
05.2011 - 09.2013
- Organized and maintained confidential files and records for easy access.
- Drafted, proofread, and edited correspondence to ensure clarity and professionalism.
- Implemented filing systems to enhance document retrieval processes across departments.
- Collaborated with team members to streamline workflow and improve office efficiency.
- Adhered to strict confidentiality standards when dealing with sensitive information.
- Resolved issues that arose during the transcription process in a timely manner.
- Transcribed speeches, meetings, and other audio recordings into written documents.
- Worked closely with a variety of people to ensure accuracy in transcriptions.
- Utilized computer software programs such as Microsoft Word and Excel to create documents.
Stenographer cum Assistant
Drakt International
Kolkata
09.2002 - 04.2011
- Maintained organized filing systems for easy retrieval of documents and records.
- Assisted in preparing reports and presentations using word processing software.
- Communicated effectively with team members to ensure clear understanding of tasks.
- Reviewed and edited documents for clarity, grammar, and consistency before submission.
- Handled confidential information with discretion to maintain privacy standards.
- Adhered to strict confidentiality standards when dealing with sensitive information.
- Transcribed speeches, meetings, and other audio recordings into written documents.
- Utilized computer software programs such as Microsoft Word and Excel to create documents.
- Greeted visitors, clients and guests in a professional manner.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
Stenographer cum Assistant
Dynatron Services
Kolkata
01.2001 - 09.2002
- Transcribed detailed notes during meetings and conferences for accurate documentation.
- Assisted in preparing reports and presentations using word processing software.
- Handled confidential information with discretion to maintain privacy standards.
- Adhered to strict confidentiality standards when dealing with sensitive information.
- Edited transcribed documents for grammar, punctuation, and spelling errors.
- Utilized computer software programs such as Microsoft Word and Excel to create documents.
- Facilitated communication between departments to enhance workflow efficiency.
- Developed and maintained filing systems for efficient document retrieval.
- Entered data into databases accurately and efficiently.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Education
B.Sc. - Pure Science
P.K.Roy Memorial College
Dhanbad05-1988
Skills
- Office coordination and document management
- Data entry and Microsoft Office
- Communication skills and workflow optimization
- Time management
- Confidentiality standards
- Team collaboration
- Attention to detail
- Adaptability
- Interpersonal communication
- Prioritizing work
- Mail sorting and distribution
- Clerical support
Timeline
Office Assistant
Globe Detective Agency Pvt. Ltd.
09.2022 - Current
Steno Secretary
M.N.Dastur & Co. Pvt. Ltd.
08.2016 - 10.2020
Steno Secretary
Dhunseri Petrochem & Tea Ltd.
07.2013 - 08.2016
Stenographer
Utkarsh Tubes & Pipes Ltd.
05.2011 - 09.2013
Stenographer cum Assistant
Drakt International
09.2002 - 04.2011
Stenographer cum Assistant
Dynatron Services
01.2001 - 09.2002
B.Sc. - Pure Science
P.K.Roy Memorial College