Abhijit Kumar
New Delhi
Summary
Accomplished E-Commerce Manager with 4+ years of diverse business leadership experience. Expertise in e-commerce growth, strategic partnerships, sales optimization, and brand alignment. Proven track record in profit center establishment, market expansion, revenue enhancement, and exceptional client service. Skilled in motivating large teams, improving productivity, and strategic planning. Proficient in B2B, B2C, MT Channel, sales & marketing, client servicing, P&L management, budgeting, and process implementation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business E-commerce Manager
One Story Retail Media Pvt Ltd.
Gurugram
11.2023 - Current
- Vendor Relations:
Negotiated favorable terms, reducing costs and strengthening supplier relationships. - E-commerce Expertise:
Optimized product listings, boosting sales, and improving user experience. - D2C Management:
Led D2C website management, enhancing interface and ensuring customer satisfaction. - Operational Efficiency:
Streamlined internal processes, improving productivity and reducing costs. - International Client Liaison:
Managed international client relationships, addressing unique needs and fostering collaboration. - Marketing Innovations:
Spearheaded effective campaigns, increasing brand awareness and customer engagement. - Influencer Contracts:
Closed contracts with Micro and Nano influencers, boosting brand visibility. - Offline Event Impact:
Participated in events, enhancing brand visibility and industry connections. - Inventory and Warehouse Management:
Efficiently managed inventory and warehouse operations, minimizing stockouts and optimizing distribution.
Operations Manager
Hamdard Laboratories India
Delhi
04.2022 - Current
- Develop strategic partnerships with E-commerce partners for growth.
- Manage Profit & Loss, Sales, Operations, Inventory, Pricing, and Margins.
- Analyzed customer data to identify opportunities and improve relationships.
- Streamlined operations to consistently deliver on targets.
- Set sales targets and prepare the online marketing budget.
- Coordinate product promotions and events on E-commerce platforms.
- Finalized Terms of Trade, and worked on the onboarding procedures.
- Developed and executed strategic initiatives, leveraging available inventory, while diligently monitoring budgeting and P&L statements.
- Generated impactful ideas and successfully implemented activities that delivered significant business outcomes.
Process Executive
Udaan
03.2020 - 04.2022
- Handled problematic shipments and directly reported to the Senior Manager.
- Monitored floor operations, Hub operations, and Sorter operations.
- Managed undelivered shipments for smooth closure and timely processing.
- Ensured timely delivery within the network flow.
Education
Master of Business Administration - Logistic, Supply chain and Marketing
University of Petroleum and Energy Studies
2023
Bachelor of Business Administration - Business Management
Greater Noida Institute of Management
2021
Skills
- E-Commerce
- Brand Management
- MS- Office
- Sales and Negotiation
- Procedure development
- Team Work
- Customer Relationship Management
- Communication
- Client Onboarding
- Contract Negotiation
- ROI Analysis
- Profit and Loss Management
- Budgeting
Certification
- E-commerce Fundamentals
- Key Account Management
- Sales Management Foundations
- Marketing Foundations - E-commerce
- Branding Foundations
Timeline
Business E-commerce Manager
One Story Retail Media Pvt Ltd.
11.2023 - Current
Operations Manager
Hamdard Laboratories India
04.2022 - Current
Process Executive
Udaan
03.2020 - 04.2022
Master of Business Administration - Logistic, Supply chain and Marketing
University of Petroleum and Energy Studies
Bachelor of Business Administration - Business Management
Greater Noida Institute of Management
- E-commerce Fundamentals
- Key Account Management
- Sales Management Foundations
- Marketing Foundations - E-commerce
- Branding Foundations
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