Abhijit Kumar

• Lead multiple IT infrastructure projects for office 365 tenant to tenant migrations, SharePoint migrations, email migrations, teams migrations between two different tenants in merger and acquisitions scenario
• Lead projects related to Data Centre, Server, Azure Migrations, AWS content migrations, Microsoft Exchange, MS Teams and O365 etc which were geography distributed in multiple regions
• Lead projects related to migrating database servers to Azure and management servers etc to AWS
• Hands on experience on Microsoft Tenant to Tenant mailbox and teams migrations using BitTitan
• Good experience in stakeholder management, risk management time and cost management, vendor negotiation for IT services, procurement of IT infrastructure and other IT related production
• Manages project from start to completion including resolution of escalated project issues within given timelines
• Developed and initiated projects, managed costs, and monitored performance
• Achieved project deadlines by coordinating with contractors to manage performance
• Managed projects from procurement to commission
• Identified plans and resources required to meet project goals and objectives
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
• Monitored project performance to identify areas of improvement and make adjustments
• Coordinated with cross-functional teams to resolve project issues and mitigate risks
• Verified quality of deliverables and conformance to specifications before submitting to clients
• Reported regularly to managers on project budget, progress, and technical problems
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Empowered team members with the knowledge, skills, tools and resource to successes
• Enhanced overall performance for improved satisfaction
• Deliver elite end-user service through responsive interfacing, problem assessment, prompt determination of corrective actions, and comprehensive follow-up
• Engaged in multiple projects related to messaging team.
• Cross-trained existing employees to maximize team agility and performance
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Maintained professional, organized, and safe environment for employees and patrons
• Onboarded new employees with training and new hire documentation
• Maximized performance by monitoring daily activities and mentoring team members
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
• Managed and motivated employees to be productive and engaged in work
• Established performance goals for employees and provided feedback on methods for reaching those milestones
• Accomplished multiple tasks within established timeframes
• Engaged in merger and acquisition projects
  Worked on office 365 mailbox merger and recreation projects
  Engaged in due diligence activities to cover Quintiles-IMS merger

• Review service KPIs that indicates the Service Level Fulfillment of the services agreed to deliver and initiate Service Delivery Changes to ITSM services to improve metrics
• Responsible for the vendor development & purchase of computer hardware and software relate to my projects
• Ensure ITSM solutions are aligned to IS strategy and business demand
• Review and maintain the service catalog and description of existing services offered
• Define service level agreements for operations and support services
• Ensure appropriate OLAs in place to support any new services and review OLA targets and metrics where necessary
• Initiate internal quality audit process, coordinate external audits and certification programs
• Manage and provide support for global messaging, authentication and identity management team for Applied Materials that includes Microsoft Exchange and Office 365 dedicated services, IT
• Lead large multibillion-dollar integration for mergers and acquisitions of new companies and their products, email, directory, and collaboration services within the messaging environment, Lead development of managed services personnel (offshore) and engineering teams.
• Researched and adopted new technologies to add value to existing offerings
• Educated staff on organizational mission and goals to help employees achieve success
• Conducted regular reviews of operations and identified areas for improvement

• Honeywell International, Inc
• Is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments
• As a part of the team I was responsible for the management of Exchange and Active Directory Servers with my team.
• Designed and prepared technical reports, studies, and related documentation
• Collaborated with management to identify and prioritize new development concepts
• Analyzed business problems, identifying root causes and developing robust solutions
• Installed, configured, and monitored new system features based on user needs

• Administration Maintenance & Troubleshooting of Exchange 2007 and 2010 Mail Server.
• Exchange 2007 to Exchange 2010 migration for around 1000+ mailboxes.
• Provide exchange migration support to internal clients.
• Administration of Windows 2003 Active Directory.
• DHCP and DNS Server/Services management.
• Disaster recovery planning and maintenance.
• Configured Dell Open Manage and DRAC at various sites.

• Enhanced team performance through effective coaching, mentoring, and performance monitoring.
• Managed cross-functional teams to deliver projects on time, within scope, and under budget.
• Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
• Facilitated collaboration between diverse teams to achieve common goals and drive project success.
• Cultivated strong relationships with clients, leading to repeat business and positive referrals.
• Streamlined communication channels across departments, resulting in improved information flow for more informed decision-making during projects.
• Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
• Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
• Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Negotiated and managed third-party contracts related to project deliverables.
• Monitored project performance to identify areas of improvement and make adjustments.

• Implementation and maintenance of local area network to make sure all systems are connected on high speed network.
• Setting up resource sharing.
• Implemented routing and remote access using CISCO routers and switches.
• User creation and rights delegation in active directory.
• Manage local RIP and OSPF for wider network.

• Responsible for installation, maintenance & troubleshooting of national highway authority Network with CISCO routers and switches

• Actively working on Microsoft Exchange for email tracking, mailbox and group creation, upgrade and maintenance.
• Coordinating with centralize team for user account and groups creation in active directory and DHCP IP reservations etc.
• Hardware and Software maintenance for their major clients.

• PMP PMI ID: 6538290
• Prince
• ITIL v3
• CCNA
• MCSE