Abhijit Mallick
Kolkata
Summary
Dedicated professional with a background in operations and project coordination, showcasing adaptability and strong teamwork capabilities. Proven ability to communicate effectively across departments and manage multiple tasks, ensuring alignment with business objectives and enhancing overall productivity.
Overview
8
8
years of professional experience
Work History
Operations Manager
Celebration Impex Pvt. Ltd.
Kolkata, India
04.2026 - Current
- Developed and maintained strong relationships with suppliers and logistics partners to ensure smooth operations.
- Recorded purchases and supply movements to maintain accurate records.
- Coordinated emergency response strategies for supply chain disruptions caused by external events.
- Coordinated logistics operations, ensuring timely delivery of goods to and from multiple locations.
- Directed daily operations to achieve maximum efficiency and productivity.
- Implemented a tracking system for outgoing and incoming shipments to improve transparency and efficiency.
- Applied advanced Excel skills to manage data using pivot tables, VLOOKUPs, SUMIFS and Index Match.
- Worked to identify improvements to existing reporting to meet information demands from users.
Manager of Operation's
Cressanda Railway Solutions Limited
Kolkata
04.2025 - 03.2026
- Monitored staff performance and developed improvement plans.
- Managed budgets and financial planning, achieving cost savings without compromising on quality.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Oversaw training and development of staff, enhancing team performance and morale.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Collaborated with sales and marketing teams to align operational capabilities with customer demands.
- Coordinated with other department heads to align operational activities with business objectives.
- Conducted regular performance reviews, identifying opportunities for professional development.
- Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
- Analyzed performance data to identify trends and areas for improvement.
Project Coordinator
Cressanda Railway Solutions Limited
Kolkata
04.2023 - 03.2025
- Managed communication and collaboration with various departments within Kolkata Metro for successful implementation of the LED Installation project.
- Handled communication and coordination with Eastern Railway's four divisions - Howrah, Sealdah, Malda, and Asansol for smooth execution of Train Branding, Onboard Selling, On Station Wheelchair, Pickup & Drop and Wi-Fi projects.
- Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Prepared statements detailing operational detail and key performance indicators.
- Coordinated strategic plans for administrative services management and optimization to best use available resources.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Supported employee morale and well-being by developing positive practices centered on career development and individual job satisfaction.
Admin Manager And IT Manager
Linkwide Technology Pvt. Ltd.
Durgapur
12.2022 - 04.2023
- Effectively supervised workforce in meeting critical productivity benchmarks.
- Provided support, guidance, and constructive feedback to optimize team skills for maximum potential.
- Applied strong issue-resolution strategies for swift and effective solutions.
- Guided and supported junior team members through regular assessment of their knowledge and skills gaps for corrective measures.
- Continuously sought opportunities for team delivery improvement to maximize financial outcomes.
- Effectively managed team members' concerns through active listening.
- Successfully managed the onboarding process for new staff, implementing streamlined training protocols and meticulous documentation.
- Scheduled employee shifts and optimized operations through effective calendar management.
Senior QC Analyst and IT Manager
Linkwide Technology Pvt. Ltd.
Durgapur
03.2021 - 09.2021
- Coordinated and participated in internal and external quality management system audits to guarantee product and quality specifications.
- Monitored and reported consumer complaints, highlighting trends and triggering action plans for immediate response.
- Resolved various product issues by providing cost-effective and smart, workable solutions.
- Planned efficient use of resources to control expenditures.
- Procured software, hardware and infrastructure required to meet programme demands.
- Assigned and monitored work of computer-related professionals.
- Arranged upgrades to hardware and software to maintain technological capabilities.
- Assessed computing needs and system requirements by liaising with users, vendors and technicians.
- Evaluated organizational needs, identifying underperforming areas and reporting recommendations for improvement.
MIS Executive
Linkwide Technology Pvt. Ltd.
Kolkata
08.2020 - 04.2020
- Ensured daily routines and back-ups were performed efficiently, maintaining comprehensive, reliable records.
- Observed MIS function, performing regular maintenance to ensure optimal performance levels.
- Assisted senior leadership teams in gathering and evaluating MIS data, aiding ongoing performance analysis.
- Produced monthly Management Information reports, clearly illustrating data trends to identify growth opportunities.
- Established operational priorities to guide department activities.
- Evaluated organizational needs, identifying underperforming areas and reporting recommendations for improvement.
- Assigned and monitored work of computer-related professionals.
- Planned efficient use of resources to control expenditures.
Junior Manager
Linkwide Technology Pvt. Ltd.
Kolkata
03.2018 - 02.2018
- Recruited and developed project teams of over 8 individuals.
- Managed delivery of all project procedures to required milestones, including scope, quality and budget.
- Set monthly KPIs and tracked performance against objectives to monitor and optimize sales strategies.
- Fulfilled business obligations ahead of set deadlines and following terms of agreements.
Education
Bachelor of Computer Applications (Pursuing)
Amity University
Noida, IN-UP05-2026
Information Technology Application
Youth Computer Training Center Govt of West Benga
Krishnanagar, WB01-2011
Diploma of Higher Education - C#, My SQL, Visual Studio
National Institute of Information Technology
Kolkata, WB01-2016
Certificated Course - Computer hardware and Networking
Mahatma Gandhi Computer Saksharta Mission
Chakdaha, WB01-2014
Higher Secondary - Commerce
Kabi Bijoy Lal H.S. Institute
Krishnanagar, WB01-2013
Certificated Course - Financial Accounting System
Youth Computer Training Center Govt of West Benga
Krishnanagar, WB01-2013
Diploma Course - Desk Top Publishing
Youth Computer Training Center Govt of West Benga
Krishnanagar, WB01-2013
Secondary -
Chakdignagar Tarak Das Memorial High School
Krishnanagar01-2011
Skills
- Supply chain optimization
- Quality assurance
- Performance monitoring
- Communication skills
- Problem solving
- Excel proficiency
- Advanced Excel
- Logistics coordination
- Team management
- Project development
- KPI monitoring
- Team coordination
- Multitasking
- Computer hardware knowledge
- Customer relationship building
- Project Management
- Operational support
Projects
- Setting up of LED Screen inside Medha Rakes of North-South corridor of Metro Railway, Kolkata
- Advertisement in various trains, On Board Sale of non-catering travel related items, Sale of Content on demand, Provision of wheelchair on Stations, Provision on Wi-Fi / Internet Services on Train (All the projects under Eastern Railway)
Hobbies and Interests
- Traveling
- Photography
- Listening Songs
Languages
Bengali
Proficient
C2
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Timeline
Operations Manager
Celebration Impex Pvt. Ltd.
04.2026 - Current
Manager of Operation's
Cressanda Railway Solutions Limited
04.2025 - 03.2026
Project Coordinator
Cressanda Railway Solutions Limited
04.2023 - 03.2025
Admin Manager And IT Manager
Linkwide Technology Pvt. Ltd.
12.2022 - 04.2023
Senior QC Analyst and IT Manager
Linkwide Technology Pvt. Ltd.
03.2021 - 09.2021
MIS Executive
Linkwide Technology Pvt. Ltd.
08.2020 - 04.2020
Junior Manager
Linkwide Technology Pvt. Ltd.
03.2018 - 02.2018
Bachelor of Computer Applications (Pursuing)
Amity University
Information Technology Application
Youth Computer Training Center Govt of West Benga
Diploma of Higher Education - C#, My SQL, Visual Studio
National Institute of Information Technology
Certificated Course - Computer hardware and Networking
Mahatma Gandhi Computer Saksharta Mission
Higher Secondary - Commerce
Kabi Bijoy Lal H.S. Institute
Certificated Course - Financial Accounting System
Youth Computer Training Center Govt of West Benga
Diploma Course - Desk Top Publishing
Youth Computer Training Center Govt of West Benga
Secondary -
Chakdignagar Tarak Das Memorial High School