Fitness
Abhishek Panslkar
Payroll Manger
Pune,MH
Summary
Proven Customer Service Representative at Adp- Automated Data Processing, adept in active listening and computer proficiency, significantly enhanced customer loyalty through empathetic resolution of complaints and efficient problem-solving. Excelled in high-stress situations, demonstrating exceptional call management skills and contributing to positive outcomes. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Adp- Automated Data Processing
07.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
Intercalated Bachelor of Science - Computational Science
Indira College of Commerce And Science
Pune 04.2001 -
Skills
Customer Service
Interests
Music
Movies
Timeline
Customer Service Representative
Adp- Automated Data Processing
07.2023 - Current
Intercalated Bachelor of Science - Computational Science
Indira College of Commerce And Science
04.2001 -
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