

Senior Project Manager / Delivery Manager with over 20 years of multifaceted experience in the Insurance industry (10 years as Business Analyst, 10 years as Project/Delivery Manager). Proven expertise in managing large-scale customer programs (80+ people) across geographies, focusing on company strategy, digital transformation, delivery management, and compliance. DuckCreek & P&C Insurance Expert: Hands-on experience in implementing Core Applications such as DuckCreek (Policy, Billing, Claims), Genisys Configurator, eBaotech V3, TCS Bancs, and Digital Applications (B2B, D2C) on Cloud. Successfully managed end-to-end DuckCreek projects using Agile methodologies. Delivery & Project Management: Strong project leader with accountability for on-time delivery and quality for fixed-price and managed services programs. Skilled in developing project plans, managing execution, building dependency matrices, and publishing delivery due dates to all stakeholders. Financial & Risk Management: Experience managing project P&L (revenue, cost, and deal margin), determining ways to control costs without impacting employee engagement or customer satisfaction. Adept at managing budgets, timelines, and identifying & mitigating risks to avoid impacts on timelines and cost. Stakeholder & Team Leadership: Strong experience in project reporting and stakeholder management (internal and customer), including conducting governance meetings. Excellent leadership, interpersonal, conflict management, and presentation skills. Ability to coordinate resource hiring, onboarding, knowledge sharing, and competency building within the team. Methodologies: Proven experience delivering projects using Waterfall, Agile, and Iterative development methodologies. Coordinate with Scrum Managers to ensure readiness (environment, user stories, etc.) before execution begins.
Large-Scale Project Management
End-to-End Delivery
Agile & Scrum Methodologies
Waterfall
Budget Management (P&L, Opex, Capex)
Risk Mitigation
Dependency Matrices
P&C Insurance
DuckCreek (Policy, Billing, Claims, Reinsurance)
Health Insurance