Abhijit Samal
Bengaluru
Summary
With over 2+ years of experience as an Analyst at Enfusion Softech India Private Limited, I have a proven track record in root cause analysis and fostering strong client relationships. I possess demonstrated expertise in SQL databases and team leadership, significantly enhancing operational efficiency and client satisfaction. Renowned for strategic problem-solving, I consistently deliver proactive solutions.
Enfusion is a cloud-based front to back office investment management software with Managed Services to provide unrivaled front-to-back solutions for the investment management industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Analyst : Interfaces Operations
Enfusion Softech India Private Limited
09.2022 - Current
- I troubleshoot P&L and Accounting issues, including all failed like T+1, T0 , Export, Import , FTP Connectivity etc.
- I am working on various components within Integrata, including Funds, PB/Brokers, Trade , General Ledger (GL), CTM , Nyfix , Snap, EZE and more.
- Ensure all existing and new jobs are functioning correctly, promptly addressing any failures both tactically and strategically.
- Monitoring all the Jenkins failed jobs and analyze the console output/Log and find out the Root-cause then troubleshoot the failure.
- I am also monitoring Support ticket from the Slack group channel/Queue and providing solutions to them.
- I serve as the trusted point of contact for Vendors (Fund admins and PBs) and client's, handling all interface-related inquiries including on-boarding and day-to-day support.
- I take ownership of custom Position, Trade, and Accounting reporting requirements for our hedge fund clients at Integrata.
- Interacting and collaborating with multiple teams building strong relationship work related.
Product Support Engineer ( L2 )
Adani Group
06.2021 - 09.2022
- As a competent leader with over 1 years 3 months of experience in production support using Oracle Sql & PL/SQL.
- I possess a solid working knowledge of SQL concepts such as joins, functions, and procedures.
- I have extensive experience in resolving issues through tickets within SLA and have been involved in Incident management, Change management, and Service management.
Education
Bachelor of Engineering (B-Tech) - Electronics & Electrical Engineering
Biju Patnaik University of Technology
Rourkela, Odisha06.2018
Skills
* Finance
* Root Cause Analysis
* Workflow Analysis
* Analytical Thinking
* Report Preparation(Excel)
* Account Reconciliation
* Team Collaboration & Leadership
* Documentation And Reporting
Software Skills
* Zenkins * Zendesk
* Enfusion(PO) * Saas
* Jira tools * Sql & Pl-sql
* ServiceNow * Linux/Unix
* MySql Database tools * Excel & Advanced Excel
Certification
- Continuing [Investment Banking Operations Program], [Udemy]
- Certified [Microsoft Excel from Beginner to Advanced], [Udemy] - [May 2024 - June 2024]
- Certified, [Complete Linux Course], [Udemy] - [Jan 2024 - Mar 2024]
Languages
English
Hindi
https://www.linkedin.com/in/abhijitsamal26/
Timeline
Analyst : Interfaces Operations
Enfusion Softech India Private Limited
09.2022 - Current
Product Support Engineer ( L2 )
Adani Group
06.2021 - 09.2022
Bachelor of Engineering (B-Tech) - Electronics & Electrical Engineering
Biju Patnaik University of Technology
- Continuing [Investment Banking Operations Program], [Udemy]
- Certified [Microsoft Excel from Beginner to Advanced], [Udemy] - [May 2024 - June 2024]
- Certified, [Complete Linux Course], [Udemy] - [Jan 2024 - Mar 2024]
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