Abhijit Upadhyay

Work History

Partner Integration

A P Moller Maersk

Pune

07.2022 - Current

Developed change adoption and implementation framework by reviewing individual change management tactics impact.
Developed internal requirements and standards to minimize r liability across programs.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Demonstrated leadership skills in managing projects from concept to completion.
Collaborate with cross-functional teams and stakeholders to understand business requirements and define ARIS migration and implementation strategies aligned with the enterprise transformation objectives.
Lead the successful migration of legacy process models to ARIS, ensuring data integrity, accuracy, and alignment with standardized modeling conventions.
Plan and execute the rollout of new ARIS features and functionalities, driving adoption and ensuring seamless integration with existing processes and systems.
Conduct process audits to assess the quality, consistency, and adherence to best practices of process models in ARIS, identifying areas for improvement and recommending corrective actions.
Provide expert guidance and training to users on ARIS modeling techniques, best practices, and standards, ensuring the consistent and effective use of the tool across the enterprise.
Monitor and evaluate the performance and effectiveness of ARIS models, identifying opportunities for optimization, simplification, and standardization to drive efficiency and improve user experience.
Act as a change agent, driving the adoption of standardized modeling practices and promoting a culture of continuous improvement in process modeling within Maersk.

Technology & Enterprise Growth Leader

Valuebound Consulting Services LLP

Bangalore

12.2020 - 06.2022

Conduct comprehensive analyses of client operations, processes, and systems, identifying opportunities for optimization, cost reduction, and operational efficiency.
Develop and deliver strategic solutions, roadmaps, and action plans aligned with client requirements and industry best practices.
Conduct market research and competitor analysis to identify trends, industry benchmarks, and opportunities for innovation and differentiation.
Foster strong client relationships, serving as a trusted advisor and maintaining regular communication to understand evolving needs and provide ongoing support.
Provide leadership and guidance to project teams, mentoring junior consultants and fostering a collaborative and high-performance work environment.
Contribute to business development efforts, including proposal writing, client presentations, and identification of new opportunities for consulting services.

Senior Advisor ( I2P and LSA)

Royal Dutch Shell

Bangalore

05.2017 - 03.2020

Lead the development and implementation of local service agreements (LSAs) with Big 4 IT Services Supplier, aligning them with master service agreements (MSAs) to ensure service continuity and adherence to contractual obligations.
Collaborate with legal, procurement, and business teams to negotiate and finalize LSAs, incorporating relevant terms and conditions from MSAs and considering local requirements and regulations.
Coordinate with IT and business teams during mergers, acquisitions, and divestments to ensure seamless transition and continuity of services from IT services suppliers.
Conduct due diligence activities to assess the contractual landscape and identify potential risks, issues, and dependencies related to IT services and supplier relationships.
Develop and implement strategies for IT contract management, including contract renewal, amendment, and termination, in alignment with business objectives and legal requirements.
Monitor and evaluate supplier performance, SLA adherence, and contract compliance, initiating corrective actions when necessary and driving continuous improvement in service delivery.

Associate General Manager (BPM)

HCL Technologies

Noida

03.2014 - 04.2017

Pitched and built new program strategies and one-off feature shows to boost audience interests and diversify offerings.
Identified and mitigated any external dependency risks in feature or product development and coordinated with leads and project managers to resolve dependencies.
Liaised with business community to identify client needs & develop business solutions to improve customer experience and managed end-to-end delivery of IT services including system life cycle management, end user support & mentored delivery teams
Rolled out intelligent BPM platforms for Invoice processing, Time management, financial reconciliation NPA data archival and knowledge management

Technology Implementation Manager

Barclays

Singapore

01.2012 - 12.2013

Led and directed implementation projects for large-scale enterprise clients, ensuring successful delivery within defined timelines and budgets.
Oversaw cross-functional teams, including project managers, consultants, and technical specialists, to achieve project objectives and user satisfaction.
Developed and executed project plans, ensuring alignment with client requirements and organizational goals.
Conducted comprehensive risk assessments and implemented risk mitigation strategies to proactively address potential project challenges.
Collaborated closely with stakeholders to gather requirements, manage expectations, and provide regular project updates.
Implemented robust change management processes to ensure smooth transition and adoption of new solutions.
Delivered high-quality deliverables, ensuring adherence to industry best practices and compliance with ITSM and ITIL frameworks.

Change and Release Manager

DBS

Singapore

04.2010 - 01.2012

Planned and orchestrated end-to-end change and release processes
Set release management lifecycles according to internal business goals and ongoing development realities.
Provided strategic plans to senior management for approval by internal stakeholders and aligned development teams.
Directed implementation of organization wide release management framework
Managed and motivated project teams to promote collaboration and keep members on-task and productive.

Technology Consultant

Accenture Pte Ltd

Singapore

11.2005 - 04.2010

Core banking Consultant for Deposits, Lending, CRM, Trade Finance modules.
Product Integration with ideal-2, Basel-II, Murex and swift
Service Transition- Change management, Release management, Test Management
Service Operation- Incident, Problem management
Managed IT staff monitoring and diagnosing server and data center problems and design and implementation of new data center technologies

Business Analyst

Telesis Technologies & Development Credit Bank

Mumbai

09.2003 - 09.2005

Conducted interviews with key business users to collect information on business processes and user requirements.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Identified needed business improvements and determined appropriate systems required to implement solutions.

Summary

Overview

Work History

Partner Integration

Technology & Enterprise Growth Leader

Senior Advisor ( I2P and LSA)

Associate General Manager (BPM)

Technology Implementation Manager

Change and Release Manager

Technology Consultant

Business Analyst

Education

Bachelor of Engineering - Instrumentation And Controls

Skills

Certification

Additional Information

Timeline

Similar Profiles

Praveen ParthasarathyPraveen Parthasarathy

ANSON LEEANSON LEE

Shreya MishraShreya Mishra