Abhijit Vaidya
Manager- Product Delivery
Mumbai,MH
Summary
Dynamic and results-driven professional with 18 years of diverse experience in Procure-to-Pay operations, process migration, and client coordination within esteemed organizations. Expertise in SAP and proficiency in various process automation tools, including ReadSoft and Vendor Invoice Management, with a strong track record in managing software projects from initiation to completion. Skilled at aligning project outcomes with client requirements and organizational goals while effectively handling software implementation and core finance operations. Recognized for exceptional communication, presentation, and negotiation skills, along with a disciplined and self-motivated approach that fosters positive relationships and drives successful customer engagement.
Overview
18
18
years of professional experience
Work History
Manager- Product Delivery
Avail Solutions Pvt Ltd
01.2022 - Current
- Lead and manage software implementation projects, ensuring delivery on time, within scope, and on budget.
- Coordinate with cross-functional teams, including developers, QA testers, and product managers, to align project goals and deliverables.
- Serve as the primary point of contact for clients, managing expectations and providing regular updates on project status.
- Facilitated communication between clients and internal teams to ensure project alignment and issue resolution.
- Develop functional design document for the modules
- Conduct Requirement Gathering Workshops
- Work along with Product Designer for building UI prototypes
- Lead product demos to the customers
- Conduct research on what's new in Procure 2 Pay areas and drive innovations in product
- Work along with Engineer Team to ensure product is developed as per functional specifications.
- Improved client satisfaction with timely delivery of high-quality project results.
- Established strong relationships with clients through proactive communication and excellent service delivery.
- Facilitated meetings between technical teams and stakeholders to establish clear expectations and goals for each phase of the project.
- Managed multiple projects simultaneously, prioritizing tasks and allocating resources effectively.
- Conducted thorough quality assurance testing to identify and resolve software issues before deployment.
- Led cross-functional team for successful system implementation, ensuring seamless end-user experience.
Project Manager- Software Implementation
Osource Global Pvt Ltd
04.2021 - 01.2022
- Overseeing multiple projects and manage team of Business Analysts
- GAP Analysis
- Continuous Improvement to the product with new features, enhancements
- Co-ordinate with client core team, implementation team, technical developers
- Coherent the specific requirements of client and preparation of POC
- Participate in functional and integration testing
- Maintain Flow Charts, SOP's, User Manuals and provide end user training
- Assist Pre- Sales activities, provide product demo to prospective client
Manager- FA Operations
Hinduja Global Solutions Ltd
11.2020 - 03.2021
- Leading Account Payables operations team of 14 people
- Accountable for Accounts Payable process which involves activities like Document management, Invoice processing, Trade and Non-Trade (EDI & Non- EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non Trade payments and handling exceptions
- Set up and supervise vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes
- Work on Multiple ERP, Systems and Manual Intensive nature of Work
- Responsible for completion of all activities within the agreed time and of quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.
- Ensure client happiness and successful external & internal audits
Manager- P2P Operations
Osource Global Pvt Ltd
12.2017 - 11.2020
- Managing multiple projects with Team of 60 members
- Operations Management – Driving Productivity & Quality
- Manage Operations from process & measurement standpoint
- Responsible for the team's overall deliverables
- Identify opportunities and drive change till successful implementation
- Process governance – effective controls in place (SLA, operational parameters, policy compliance with leave)
- Work with Leads, Supervisors and Subject Matter Experts (SMEs) to understand the quality gaps and take active part in bridging these gaps
- Main point of contact from a Process, People and Client communication standpoint in case of a Disaster / Outage situation invoking and pursuing the BCP
- Develop team ; resource allocation on a daily basis, assigning tasks and responsibilities to the team depending on the schedule for the day
- Comprehend performance measurement and conduct appraisals for Executives and SMEs
Senior Executive- Shared Services
Piramal Enterprises Ltd
12.2014 - 08.2017
- On site travel to migrate Accounts Payable Operations
- Ensure accurate & timely payment of vendor, employee & statutory dues
- Periodic Vendor Account Reconciliations and monthly ledger to sub-ledger reconciliations
- Analysis & collection of data for preparation of various financial reports
- Assist in preparation of Central Excise, VAT, CST, Service Tax, PF, ESIC, Profession Tax, TDS Returns, E- Returns etc.
- Records Management
- Constantly Identify opportunities to improve payment process.
- Identify invoice and purchase order issues which cause reoccurring processing problems and disputed deductions. Work with supervisor to challenge status quo to resolve these continuing problems. Contact the responsible parties to correct the issue, and follow up to ensure the correction was implemented.
- Maintain a systematic workflow that tracks all the incoming invoices until these are successfully paid.
- Provides extraordinary customer service to vendors and employees by resolving disputes.
Analyst- Shared Services
Accenture Services Pvt Ltd
02.2008 - 12.2014
- Weekly reconciliation of supplier invoices against 3rd party consolidated report
- Ensure Sox Compliance
- Preparing weekly invoices and raising payment request
- Providing update on Accruals, GRNI and Creditors at month end
- Investigation and responding to AP & Supplier queries
- Co-ordination with internal team to close PO queries and ensure its completion
- Responding to inquiries from internal and external stakeholders regarding outstanding P2P inquiries (e.g. invoices, payments, travel and expenses audit responses)
- Following up on match exceptions and coordinating with Business
- Working closely with R2R team in ensuring that no AP transactions are outstanding in the bank reconciliation and cash management
- Following up on transactions on the Accounts Payables Trial Balance (Ageing)
- Assisting in AP Sub-ledger close and other month end activities
- Ensure monthly checklists are completed by the month end and signed off by P2P Supervisor
Consultant
GTL LTD
03.2007 - 08.2007
- Handling Petty Cash
- Booking of AP transactions into ERP
- Making Payments
Education
B.Com - Accounting And Finance
University Of Mumbai
03.2006
Skills
Team leadership
Interests
Hobbies : Music, Movies, Cricket& Reading
Accomplishments
- Part of Core Team for GST implementation. Performing User Acceptance Tests, Co-ordination with branches and upstream/ downstream process owners.
- On site visit to Canada for international process migration
- Recognized with "Star of the Quarter" Award in 2010
- Recognized with " Dream Team- Encore" Award in 2009
- Recognized with "Rising Star" Award in 2025
Additional Information
- Date of Birth : 30th December, 1984.
- Gender : Male.
- Marital Status : Married.
- Passport No : M7246839
- Visa : Canadian B1- Valid till 2025
- AADHAR : 2253 9756 6683
- References : Will be provided on request.
Timeline
Manager- Product Delivery
Avail Solutions Pvt Ltd
01.2022 - Current
Project Manager- Software Implementation
Osource Global Pvt Ltd
04.2021 - 01.2022
Manager- FA Operations
Hinduja Global Solutions Ltd
11.2020 - 03.2021
Manager- P2P Operations
Osource Global Pvt Ltd
12.2017 - 11.2020
Senior Executive- Shared Services
Piramal Enterprises Ltd
12.2014 - 08.2017
Analyst- Shared Services
Accenture Services Pvt Ltd
02.2008 - 12.2014
Consultant
GTL LTD
03.2007 - 08.2007
B.Com - Accounting And Finance
University Of Mumbai
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