ABHIJIT A JAGTAP

• Oversaw a human resources department of team members and their various functions.
• Effectively liaised between senior management and employees to maintain and improve company-employee relations.
• Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of department managers and company budget..
• Administered payroll, company benefits packages, corporate events, and team-building meetings and outings
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Expanded cross-functional organisational capacity by collaborating across departments on priorities, functions and common goals.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Maintained professional, organised and safe environment for employees and patrons.
• Maximised performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.

Team Management - Team of 5

• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
• Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

NEO- New Employee Orientation Program- Set up NEO initiative of execution for new staff and recurring training program for existing staff.

OJT- On Job training –

• Structured OJT program utilizing 70/20/10 model, decreasing overall average nesting period time thereby increasing trained resource availability for absorption into processing may.

Soft Skill & Basic Security Training-

• Creating threshold corporate skills as per the gap analysis and skills matrix- written commination, effective code of corporate communications.
• Consistently evaluates and counsels all instructors to maintain the highest level of confidentially norms under HIPA & GDPR training.

E-Learning Environment –

• LMS portal administration and designed content on basic tools tutorials & LOB introduction with SCROM packaging hosted on Moodle & MS- Stream (Corporate YouTube).

• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Recruited and trained new members of guest service team.
• Developed individualised training plans to achieve staff readiness.
• Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
• Developed effective training plans based on department needs and objectives
• Introduced standardized training for cohesive learning environments
• Implemented new training courses after assessing corporate data and identifying employee weaknesses

Administering the Learning Management System (LMS)

• Ensuring that all data available in the LMS is accurate and up-to-date Making the best use of the available admin functionalities
• Reporting on learning and development activity Providing ongoing guidance and support to all LMS users
• Publishing information on available courses, coordinating booking lists and notifications.

Supporting research, development and implementation of the new Learning and Development opportunities for staff

• Staying up-to-date with current learning and development trends and providing creative ideas how these could be successfully tailored and applied to companies learning environment
• Supporting the learning and development Manager by contributing ideas and solutions suitable for the annual training plan process

Providing ongoing assistance and guidance and promoting learning and development to all staff, teams, and individuals

• Being sensitive and responsive to different learning and development demands across the charity, while helping to manage contradicting expectations
• Promoting the learning and development programme to different groups of staff

Payroll Management:

• CTC & Salary Designing Calculating PF ESIC, PT and TDS, bonus calculation, leave management.

Recruitment and Selection process:

• Coordinating interview, inductions and joining formalities.

Training and Development Activities & ONA:

• Identifying training and development need within client organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources department.
• Designing and expanding training and development program's based on both Clients and individual's needs.

• Maintained payroll information by calculating, collecting and entering data.
• Initiated direct deposits and prepared manual checks for 500+ employees.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Managed payroll data entry and processing for 500+ employees to comply with predetermined company guidelines.
• Processed new hire paperwork and documents.
• Supported finance department payroll administration while monitoring reportable full-time employees.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.
• Updated employee banking records when it was necessary.
• Checked accrued hours against listed hours for leave time.
• Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Calculation Engine and People Soft.

• Supervising Payroll Management Process COS interface
• Team handling of 8 executives:
• WFM, generation weekly performance report, conducting process training for new recruits
• Synthesized data into comprehensive quarterly written reports for management.
• Implemented improvements in manual and electronic billing procedures.
• Maintained suspicious claims database and prepared reports for supervisors.
• Evaluated original investigation reports and documents to resolve secondary concerns.
• Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
• Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
• Conducted thorough property investigations to identify and classify damages for customer claims.