ANOOP S S
Expert - Insurance Operations
Trivandrum
Summary
Results-driven Administration and Management Professional with over 15 years of experience in office administration. Delivered exceptional contributions by leveraging strong communication, customer service, and organizational skills while navigating fast-paced environments. Focused on exploring new possibilities and enhancing operational efficiency through detail-oriented and proactive approaches.
Overview
1
1
Language
17
17
years of professional experience
Work History
Expert - Insurance Operations(Australia)
Allianz Technology India
07.2017 - Current
- Oversee administration and servicing of Allianz products in the Australian market
- Around 24 legacy products - coverage limited to internal deal scope
- Managed portfolio alignment per client requisition, covering critical activities such as underwriting and credit advice.
- Administered full insurance policy life cycle, including policy initiation and contract termination.
- Oversaw workflow progress and routed work allocations to concerned team members.
- Sharing real-time status updates with line manager
- Serving as single point of contact for process updates and inquiries between team and process experts in Australia
- Actively providing team coaching and mentoring
Officer - Operations
KBR Shelters Pvt. Ltd.
06.2015 - 07.2017
- Maintaining client's investment interest
- Ensuring client satisfaction
- Coordinating with project associates for completion of tasks
- Performance review
- Updating daily status reports to the Project Manager
- Preparation and submission of various reports for MIS purposes
- Daily cash management and general administration
- Vendor and facilities management
Senior Financial Analyst (Subject Matter Expert), XBRL Operations
RR Donnelly
04.2014 - 06.2015
- Analyzing the new job requests received and determining the standard time required for completion of the same.
- Ensuring the quality of the files delivered to the client.
- Eradicating all the errors in the XML and XSD files to make the files mandate ready
- Handling queries of the clients on a regular basis, if any
- Communicating with clients to enhance the features of applications and tools implemented
- Analyzed the jobs of juniors and provided additional support/training.
- Preparation and timely submission of daily and weekly status reports to Assistant Manager and Deputy Manager.
Senior Financial Analyst, XBRL Operations, Financial Publishing
Aptara Corporation
04.2011 - 03.2014
- As a Financial Analyst, ensured 100% quality output of XBRL filing.
- Complete quality XBRL filing involves assigning correct tags for items in Balance sheet, Cash Flow, Income statements, SSE and Detail and Block tagging of Notes to the Statements. Also involves decision on setting calculation hierarchy & consistency
- Eradicating all the errors in the XML and XSD files to make the files mandate ready
- Documentation of the Methodology & Updating of the works when a new rule is implemented by the management
- Handled the responsibilities of updating daily and weekly status report to Assistant Manager and Deputy Manager
- Supported several cross-functional QC teams and coached team members, to develop skills and confidence in their ability to examine work processes, develop short cuts solutions, and measure improvements
- Preparation of XBRL for different Industries (i.e. BASI, CI, BD, INS, RE) through USGAAP-Taxonomies-2012-03-31.(Statements which we are dealing with: Statements of Income, Statements of Financial Position Classified, Statements of Shareholders' Equity and Other Comprehensive Income, Statements of Cash Flows and disclosures ) for [File Type 10-K, 10-Q & 20-F] type preparing them ready to file with SEC (Securities Exchange Commission, USA)
- Ensuring the quality of the information offered to the clients & providing updates & latest information regarding the product
- Handling queries of the clients on a regular basis, if any
- Preparation and submission of reports relating to inflow and outflow of Jobs handled
- Communicating with clients to enhance the features of applications and tools implemented
Administrative Officer
Sobha Publications
03.2010 - 04.2011
- Maintain the client history system and update all the related queries
- Ensure that all statutory requirements for transactions are met
- Supervises the audit procedures and maintains high standard of operating procedures
- Interact with clients at the time of delivery and thereafter
- Perform as a good professional while explaining about the products, available packages and facilities
- To be a continuous source of information for all stakeholders
- Handle customer complaints and anticipate customer needs and thus make them delight
- Handling office operations, day to day cash management
- Perform staffing and scheduling of duties
- Implement procedures and systems to achieve higher cost efficiencies and customer satisfaction
Education
LLB -
University of Kerala
Trivandrum, India01-2021
MBA - Finance & HRM
University of Kerala
Trivandrum, India01-2010
PGDM - Marketing
Annamalai University (DDE)
Cuddalore, India01-2010
B.Com -
University of Kerala
Trivandrum, India01-2008
Higher Secondary -
Board of HSE, Kerala
Trivandrum, India01-2005
Skills
- Platforms - Windows (XP, 7, 8, 10)
- Excellent in Microsoft Office tools (MS Word, MS Excel, MS Outlook and PowerPoint)
- Tally
- Good Communication and Interpersonal Skills
- Insurance underwriting
- Workflow Optimization
- Standard Operating Procedures (SOP) Development
- Cross-functional Collaboration
- XBRL Tagging & US GAAP Taxonomies
- Financial Data Auditing & Quality Control
- Escalation Management / Dispute Resolution
- Management Information Systems (MIS) Reporting
- Policy Lifecycle Management
- Underwriting Assistance & Risk Assessment
- Policy Lifecycle Management
Interests
Client Relationship Management, Performance Review, General Administration, Research and Analytics, Strategy Development, Customer Service, Negotiation, Process Training to Teams, Dispute Settlement
Age & Date of Birth : 34, 31/05/1988, Father’s Name : SurendranathB, Hobbies : Listening to music
Declaration
I hereby declare that all the above information is true correct and complete to the best of my Knowledge. Date: Place: Trivandrum Anoop S S
Timeline
Expert - Insurance Operations(Australia)
Allianz Technology India
07.2017 - Current
Officer - Operations
KBR Shelters Pvt. Ltd.
06.2015 - 07.2017
Senior Financial Analyst (Subject Matter Expert), XBRL Operations
RR Donnelly
04.2014 - 06.2015
Senior Financial Analyst, XBRL Operations, Financial Publishing
Aptara Corporation
04.2011 - 03.2014
Administrative Officer
Sobha Publications
03.2010 - 04.2011
LLB -
University of Kerala
MBA - Finance & HRM
University of Kerala
PGDM - Marketing
Annamalai University (DDE)
B.Com -
University of Kerala
Higher Secondary -
Board of HSE, Kerala