Results-driven professional with a strong work ethic and expertise in troubleshooting, honed at Guardian Infotech Solutions. Proven ability to enhance surveillance system performance and collaborate effectively with law enforcement. Skilled in network configuration and adept at problem-solving, contributing to a secure and efficient operational environment.
Overview
4
4
years of professional experience
Work History
Surveillance Officer
Guardian Infotech Solutions Pvt Limited
Chengannur
04.2025 - Current
Monitored surveillance feeds to detect suspicious activities and ensure safety.
Conducted regular inspections of security systems for optimal performance.
Collaborated with law enforcement for incident reporting and investigation support.
Maintained detailed logs of daily surveillance operations and incidents observed.
Evaluated surveillance footage for evidence in ongoing investigations or incidents.
Tracked lost items using CCTV footage when requested by customers or store managers.
Maintained records of daily activities, events, visitors, vehicles. for review by management staff.
Identified potential threats before they became major issues through proactive monitoring techniques such as scanning crowds for suspicious behavior or looking for patterns in previous incidents.
Assisted in training new staff on surveillance protocols and equipment usage.
IT Executive
U.K.S.H Private Limited
Alappuzha
02.2022 - 09.2023
Managed hardware, software, and network installations to meet client specifications.
Analyzed system performance to identify areas for improvement.
Provided technical support to staff, resolving issues promptly and efficiently.
Installed and configured hardware and software systems effectively.
Replaced and repaired essential components as necessary.
Ensured timely troubleshooting and resolution of faults in infrastructure networks.
Facilitated team achieving commission of fifty lakh in one intake.
Processed over 100 applications with high accuracy.
Oversaw client interactions across voice and non-voice processes.
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited
Senior Business Development Executive at Sab InfoTech Solutions Private LimitedSenior Business Development Executive at Sab InfoTech Solutions Private Limited
Assistant Professor in Department of Anaesthesia at Yenepoya Medical College HospitalAssistant Professor in Department of Anaesthesia at Yenepoya Medical College Hospital