Reliable PMO Lead with 5+ years aligning business' financial and IT interests to produce cost-effective, harmonious operations. Adept at discerning maximally beneficial technical changes with minimal budgetary impact. Keen to help exceed business goals through careful management of personnel and dedicated optimization of equipment.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
PMO Lead
Brillio Technologies Pvt.Ltd
Bengaluru
12.2022 - Current
Liaised with clients to provide status updates on accounts and projects.
Negotiated contracts with vendors and clients.
Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
Evaluated resource performance and enabled training to address inefficiencies.
Created and managed project plans, timelines and budgets.
Generated reports detailing findings and recommendations.
Maintained database systems to track and analyze operational data.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Supported creation of detailed, technical financial models to value potential new and renewal contracts
Facilitated development and reporting of program metrics.
Collected, organized and provided data to maintain program status and customer commitments.
Developed and distributed reports to inform management and stakeholders.
Devised and implemented processes and procedures to streamline operations.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Prepared and submitted project invoices for review and approval.
Reported regularly to managers on project budget, progress and operational problems.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Maintained open communication by presenting regular updates on project status to customers.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Developed and implemented onboarding and orientation programs for new employees.
Advised departmental managers regarding resource allocation and appropriate levels of expenditure to drive achievement of corporate vision.
Program Coordinator
Government of India, Ministry of Women and Child Development
Mangalore
10.2018 - 12.2021
Organized and managed program development from conception through successful execution.
Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
Presented analytical documentation to stakeholders, translating complex studies into universally comprehensible language.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Tracked and reported expenses accurately to manage program budgets.
Developed program marketing and outreach strategies to increase awareness and attract new participants.
Developed and maintained relationships with external partners to facilitate program operations.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Developed and implemented new media programming strategy that increased viewership.
Facilitated programming by coordinating resources and deliverables between departments.
Developed and recommended policies and procedures for evaluating programs.
Developed proposals and operational plans within assigned area.
Monitored programming schedules, conformance to guidelines and quality.
Education
MBA -
Manipal University
Manipal, Karnataka
04.2013 - 04.2015
Bachelor of Science -
St. Aloysius College
Mangalore, Karnataka
04.2009 - 06.2012
Skills
Project Status Reports
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Accomplishments
Awarded for achieving efficiency through effectively helping with streamlining the end to end Ops starting from Talent acquisition, fulfillment, onboarding to invoicing and monitoring overall project health.
Certification
Google Project Management
Timeline
Google Project Management
07-2023
SaFe 6.0 Practitioner
06-2023
PMO Lead
Brillio Technologies Pvt.Ltd
12.2022 - Current
Program Coordinator
Government of India, Ministry of Women and Child Development