Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
6
6
years of professional experience
Work History
Relationship Manager
Shubham Housing Development Finanace
08.2023 - Current
Customer Handling, Handling Field Executive, Agreement registration and document process flow handling for customer, Email and SMS communication with customers, Documents verification handling, Seen property for the login process / Loan processing
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Sales Officer
Bajaj Finserv (Quess Crop Limited)
03.2022 - 08.2023
Customer Handling, Handling Field Executive, Agreement registration and document process flow handling for customer, Email and SMS communication with customers, Documents verification handling, Evaluating product for the approval of process / Loan processing
Researched target market and identified customers' unique needs to suggest suitable products.
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Sales Executive
HDFC BANK (HDB Financial Services Limited)
05.2021 - 10.2021
Visiting Branches and Sourcing Business for loan against Securities, Operating system and Solving Procedure-related Queries, Field Sales, Cross Sale (PL, HL, BL, Casa, HI, GI)
Analyzed sales and marketing data for improved strategies.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Set and achieved company defined sales goals.
CSE
HIMGIRI HIRE PURCHASE LTD
11.2019 - 05.2021
Customer Handling, Out Station Site Visit, Cash, Bank Transaction, Handling Field Executive, Agreement registration and document process flow handling for customers, EMAILAnd SMS for customer communication, Document handling and verification of items with regards Possession tomaintenance, Valuate the item for the approval of process/LoanPassing
Gained extensive knowledge in data entry, analysis and reporting.
Proven ability to learn quickly and adapt to new situations.
Developed and maintained courteous and effective working relationships.
TEACHER
CALIBER INSTITUTE
04.2018 - 03.2020
Teaching as a lecturer in caliber institute, Subject like MS Office, Handling browser, Suffering Internet, SQL, core.net, HTML, CSS, JavaScript, Bootstrap…etc., Small college-level Project on Frontend -vb.net, asp.net and Backend side- MS Access or SQL
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
MBA - Master of Business Administration
DPU Center For Online Learning
Pune, India
05.2024
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BCA - Bachelor of Computer Application
Pune University
01.2018
HSC - Higher Secondary Certificate
SSVM Aundh
01.2012
SSC - Secondary School Certificate
NHS Sangvi
01.2010
Skills
Customer Relationships
Excellent Communication
Customer Service
Relationship Management
Value Selling
Customer Education and Consulting
Solution management
Client Engagement
FLUENT IN Marathi, Hindi, English
Relationship building and management
Banking
Technicallanguages
C
CPP
VB.Net
HTML
CSS
Asp.net
C#
MVC
JQuery
JavaScript
Activities
INTERNSHIP- ARD SOFTECH PVT. LTD. (OPC), PUNE 12TH JUNE 2017 TO 22ND DECEMBER 2017 SAILEXBIO-PURCHASE AND SALE PORTAL
DOTNET DEVELOPMENT PROGRAMME- ARD SOFTECH PVT. LTD. (OPC), PUNE 4TH NOV 2015 TO 12TH FEB 2016
WINSOL SOLUTION PVT. LTD. TECHNICAL SUPPORT APPRECIATION CERTIFICATE
DIPLOMA COURSE IN GRAPHIC AND AUTOMATION DISHA COMPUTER INSTITUTE 67%
ZEN INFOTECH COMPUTER AND TYPING INSTITUTE ENGLISH 40WPM MARATHI 30WPM
Pizza House Management System Model Entrance Exam Toll Plaza Car Leasing System Car Rental Management System Online Mobile Shop Online Shopping Management System (Partnership) Retail Management System
Disclaimer
I hereby declare that all the details provided by me are true and correct to the best of my knowledge.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Timeline
Relationship Manager
Shubham Housing Development Finanace
08.2023 - Current
Sales Officer
Bajaj Finserv (Quess Crop Limited)
03.2022 - 08.2023
Sales Executive
HDFC BANK (HDB Financial Services Limited)
05.2021 - 10.2021
CSE
HIMGIRI HIRE PURCHASE LTD
11.2019 - 05.2021
TEACHER
CALIBER INSTITUTE
04.2018 - 03.2020
MBA - Master of Business Administration
DPU Center For Online Learning
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BCA - Bachelor of Computer Application
Pune University
HSC - Higher Secondary Certificate
SSVM Aundh
SSC - Secondary School Certificate
NHS Sangvi
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