Neha Poojary
Mangalore
Summary
Results-driven Team Leader in Accounts Payable with a strong background in financial management and customer service. Expertise in cost control, budgeting, and payment processing, leading teams to improve operational efficiency. Proven ability to manage purchase orders, conduct variance analysis, and ensure financial integrity through precise reconciliation. Skilled in high-volume customer interactions and complaint resolution, with a focus on driving organizational success.
Overview
4
4
years of professional experience
Work History
Team Leader Administration ( Accounts Payable )
Wildcraft India Limited
Bangalore, India
07.2023 - Current
- Processed purchase orders & returns, managed payment tasks, and followed up on pending invoices.
- Conducted monthly variance analysis to compare budgeted figures with actual expenditures.
- Reconciled online payments and vendor accounts.
- Prepared provision reports for month-end financial closing.
- Coordinated outstanding invoice processing and NEFT payments to support cash flow management.
- Mentored team members on utility and rental processes.
- Oversaw SIM management, including activation and deactivation of company SIMs.
- Performed channel profitability and retail profitability to drive business insights.
- Preparation of the annual budget.
- Prepared cash flow forecast to support financial planning.
- Monitored vendor debit balances and ensured timely follow-ups.
- Validation and processing of freight invoices
- Renewal and claims for the insurance used for company purposes.
Customer Response Executive
1Point1 Solution Ltd - Go First Airlines
Chennai , India
10.2022 - 05.2023
- Managed booking, rescheduling, and cancellation of flight tickets efficiently.
- Addressed inquiries regarding flight policies, schedules, and regulations.
- Processed refunds for cancelled or delayed flights upon customer confirmation.
- Handled high volumes of inbound calls using a communication script to maintain professionalism.
- Resolved customer complaints and escalated complex issues for further action.
Education
Bachelor of commerce -
St. Raymond's Degree College, Vamanjoor
Mangalore, Karnataka2022
12th - Commerce
Pompei Pre-University College, Aikala
Mangalore, Karnataka2019
10th -
Dhanamal Vidhyalaya High School
Mumbai, Maharashtra 2016
Skills
- Cost control and budgeting
- Leadership and team management
- Decision making and analysis
- Effective communication
Languages known
- English
- Hindi
- Kannada
- Tulu
Timeline
Team Leader Administration ( Accounts Payable )
Wildcraft India Limited
07.2023 - Current
Customer Response Executive
1Point1 Solution Ltd - Go First Airlines
10.2022 - 05.2023
Bachelor of commerce -
St. Raymond's Degree College, Vamanjoor
12th - Commerce
Pompei Pre-University College, Aikala
10th -
Dhanamal Vidhyalaya High School