Abhilash M
Kerala
Summary
Dynamic Retail Sales Associate with a proven track record at Lulu International Pvt Ltd, excelling in customer service and problem-solving. Recognized for effectively managing customer complaints and training new staff, while maintaining a professional appearance. Adept at demonstrating product features and fostering a positive shopping experience.
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Lulu international pvt lmtd
Dubai Silicon Oasis
12.2022 - Current
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Offered suggestions for additional items that may be of interest to customers.
Retail Sales Associate
Relaince
Kerala
10.2020 - 10.2022
- Demonstrated knowledge of store products and services.
- Kept informed about new products arriving at the store on a regular basis.
- Participated in team meetings and training sessions.
- Demonstrated product features to customers.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
Education
High School Diploma -
Ems Ghss Perumanna
Kerala03-2019
Skills
- Excellent communication skills
- Customer service oriented
- Professional appearance
- Calm under pressure
- Team player
- Cultural awareness
- Problem-solving skills
- Attention to detail
- Positive attitude
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
References
References available upon request.
Career Objective
- Aspiring to build a professional career as a cabin crew member, where I can contribute to ensuring passenger safety, comfort, and satisfaction. Committed to upholding the highest standards of service and representing the airline with excellence and professionalism.
Timeline
Retail Sales Associate
Lulu international pvt lmtd
12.2022 - Current
Retail Sales Associate
Relaince
10.2020 - 10.2022
High School Diploma -
Ems Ghss Perumanna