Abhilash Kumar C
Bengaluru
Summary
Senior Conversational AI Engineer at Avaamo, specializing in building and deploying AI-driven chatbots that streamline operations and elevate user experiences. Skilled in large language models and NLP, with expertise in integrating scalable solutions across enterprise platforms. Collaborative, results-oriented professional with a strong track record of delivering impactful business outcomes.
Overview
7
7
years of professional experience
Work History
Senior Conversational AI Engineer
Avaamo
Bengaluru
06.2023 - Current
- Designed and deployed AI-powered chatbots leveraging LLMs for healthcare, ITSM, and HR use cases, enabling seamless automation across organizational workflows.
- Integrated conversational AI solutions with enterprise platforms, ensuring scalability, context-awareness, and improved intent matching using advanced NLP techniques.
- Specialized in leveraging LLMs for dialogue management, response accuracy, and intent classification to enhance user experience and operational efficiency.
Senior Software Engineer
Appzera Pvt Ltd
Bengaluru
03.2021 - 06.2023
- Developed responsive web applications using JavaScript, HTML, and CSS.
- Created RESTful APIs to support front-end functionality and data exchange.
- Collaborated with designers to implement user-friendly interfaces and enhance UX.
- Developed and maintained front-end web applications using HTML, CSS, JavaScript, JQuery and ReactJS.
- Maintained version control systems like Git for source code management.
Full Stack Developer
Appzera
Bengaluru
03.2019 - 04.2021
- Developed web applications using HTML, CSS and JavaScript.
- Troubleshooted complex issues related to front-end, back-end, databases, servers.
- Maintained website content by updating text, images, videos.
Education
Bachelor of Engineering - Computer Science
KSIT
Bengaluru06-2017
Skills
- Large language models and natural language processing
- Conversational AI and machine learning
- API and web development
- Enterprise platform integration
- Responsive web design
- Middleware integration
- RESTful API development
- Chatbot deployment and Agentic agents
Timeline
Senior Conversational AI Engineer
Avaamo
06.2023 - Current
Senior Software Engineer
Appzera Pvt Ltd
03.2021 - 06.2023
Full Stack Developer
Appzera
03.2019 - 04.2021
Bachelor of Engineering - Computer Science
KSIT
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