Traveling
Highly focused and ambitious Human Resources Manager bringing 7+ years management experience with extensive customer service, employee relations, and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning end to end employee lifecycle.
1. Workforce Planning and Management:
- Built and managed stakeholder relationships, resulting in 15% increase in collaboration and on-time staffing of projects.
- Aligned skills, career ambitions, and growth opportunities within practice, leading to 7% increase in employee satisfaction and retention.
- Led staffing efforts for cross-functional teams, resulting in 20% reduction in time-to-fill for key positions.
- Collaborated with client consulting teams to identify staffing needs, resulting in 25% increase in resource utilization.
- Improved resource forecasting accuracy by reducing variance between projected and actual resource needs by 10% within three months, resulting in more efficient hiring and resource allocation.
- Increased resource utilization rate by 10% within six months by effectively matching right talent with right projects based on skills and experience.
- Reduced recruitment cost by 15% within one year by strategically aligning hiring decisions with project budgets and resource requirements.
2. Project and Task Allocation:
- Worked closely with practice leadership to develop and implement fulfillment strategy, resulting in 20% improvement in project resource allocation.
- Prioritized workload and effectively staffed project teams, resulting in 30% improvement in project delivery timelines.
- Provided project managers with ongoing resource management and support, achieving 95% project manager satisfaction score.
- Decreased project delays by 15% within one year by promptly addressing resource concerns and proactively adjusting staffing and goals.
3. Budgeting and financial management:
- Allocated financial resources to different areas of organization based on priorities, monitored expenses, and ensured financial stability.
- Worked together with Director of Operations and Finance teams to accurately manage resource budgets.
4. Capacity Planning:
- Utilized capacity planning models to forecast resource requirements, optimizing staffing levels by 20% and reducing resource shortages by 10%.
- Monitored employee utilization, workload, and overtime hours, resulting in 20% reduction in overtime and boosted productivity.
5. Training and Development:
- Amplified employee skill proficiency by 20% within one year through targeted training and development programs, resulting in enhanced resource capabilities and better alignment with project requirements.
- Led restructuring of recruitment team, optimizing performance and reducing team size from 8 to 5 recruiters.
- United with people managers to plan, identify, and execute training programs, enhancing employee development and performance within organization.
- Established interactive employee evaluation dashboard, improving performance assessment and talent development initiatives, leading to enhanced employee productivity and growth.
6. Employee Relations and Engagement:
- Offered expert advice and coaching to people managers on employee relations issues, ensuring effective resolution across multiple countries and maintaining positive work environment.
- Streamlined on-boarding and employee engagement activities, aligning them with industry standards and improving overall employee experience.
- Led diversity and inclusion initiatives, resulting in 20% improvement in female-to-male ratio within organization, fostering more inclusive and diverse work culture.
7. HR Policy and Process Improvement:
- Designed and executed various HR policies and handbooks, including bench management, employee referral, recruitment, performance improvement, and workforce management, streamlining HR processes and ensuring compliance.
- Presented at virtual HR events, sharing expertise in recruitment, talent management, HR operations, and culture, contributing to organizational growth.
- Developed and implemented employee referral policy, resulting in 25% increase in role fulfillment speed and enhancing effectiveness of recruitment process.
8. Risk Management:
- Heightened resource utilization rate by 15% within six months by identifying and eliminating under-utilization, resulting in enhanced productivity and cost savings.
- Reduced project delays by 15% within one year by proactively identifying and mitigating resource-related risks, resulting in refined project timelines and client satisfaction.
9. Organizational Development:
- Successfully enforced flat organizational structure, resulting in boosted employee satisfaction and retention within 3 months.
- Conducted Job analysis, defined job roles, levels and bands based on competency model while researching industry pay standard trends to ensure pay equity.
10. Administrative Tasks:
- Maintained data integrity within staffing tools, ensuring accurate reporting for leadership and reducing data discrepancies by 95%.
- Prepared various written communications, reports, and documents to ensure smooth operations.
- Managed payroll and benefits-related data, minimizing financial discrepancies through expert program management.
- Provided high level support to C level executives including managing their calendar, meetings, preparing briefing materials & handling confidential matters diplomatically.
- Designed and developed interactive comic strips on what an employee must do when they visit any corporate events representing Teqfocus.
- Designed a Five step process Infographic for the same so the audience can have a quick reference.
Demand Management:
Staffing Management:
Resource Management:
Administration Activities:
Program- Supporting demand management and resource fulfillment for Germany & Switzerland Markets
Program- Contractors fulfillment for Communication Sector across PAN INDIA
The project's main objective was to increase contractors workforce head count in the sector. Communication Sector had 70+ accounts which required contractors on need basis.
Program- SAP Graduate Hires Workforce Management across PAN India
Staffing and Resource Management
undefinedInternational Certified Career Coach Program (Foundation Level- 1), Mindler in association with NCDA, USA.
Traveling
Personal Development
Investing
Creating Digital Assets
MS Office
Salesforce
Canva
Asana/Trello
Workday
Be the Manager People Won't Leave
International Certified Career Coach Program (Foundation Level- 1), Mindler in association with NCDA, USA.
Master Neuro Linguistic Programming Practitioner, NFNLP, USA.