ABHILASH NJ
CHITRADURGA,KARNATAKA
Summary
. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Sales Executive
Hero motor corp Chitradurga
03.2016 - 06.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Customer Service Executive
BHARTHI AIRTEL PVT LTD BANGALORE
01.2017 - 05.2019
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Brand Adviser
WEIWO COMMUNICATION PVT LTD BANGALORE
05.2019 - 07.2020
- Fostered an environment of creative collaboration within the branding team, leading to the development of innovative ideas and strategies that set the brand apart from competitors.
- Enhanced brand recognition by conducting thorough market research and implementing targeted marketing strategies.
- Championed a customer-centric approach within the organization, leading to improvements in client satisfaction ratings and long-term retention rates.
- Optimized social media presence by creating engaging content tailored to target audiences, driving increased follower growth and engagement rates.
- Managed successful product launches by coordinating with cross-functional teams and executing strategic marketing plans.
Cashier
NGO SRI KSHETRA DRAMASTAL BC TRUST
06.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
BBM - Accounting And Business Management
Govt Arts Collage Chitradurga, Davangere University
KARNATAKA01.2015
2nd PUC - Language Arts Education
Govt Juniour Collage Molakalmuru, Pree University
KARNATAKA01.2012
SSLC - KARNATAKA BOARD EXAM
Govt Juniour Collage Molakalmuru, SSLC Board of Karnataka
KARNATAKA01.2010
Skills
- Excellent verbal and Written communication skills
- MS Power Point, MS World, MS Excel and Internet savvy
- Business & product development
- Segmenting, Targeting & positioning
- Brand development & recognition
- Marketing operations & Channel management
- Acquisition of new clients & generate leads
- Customer support (voice & non-voice)
- Sales expertise
- Sales Presentations
- Sales strategy
- Sales Team Leadership
- Sales Planning
- Sales Forecasting
- Brand Promotion
- Lead Development
- Operations
- Sales funnel management
- Problem-Solving
- Customer Service
- Calm Under Pressure
- Decision-Making
Accomplishments
- Lead from the front in organizing several formal and informal events at graduation level.
- Have been part of organizing committee in many national and state level management fest at graduation level
- Have given many seminars and Presentations at college level.
- Played volley ball at School and College level
Languages
Proficient in English, hindi Telugu and Kannada languages
Personal Information
- Father's Name: JAGADEESH NA
- Date of Birth: 03/15/1993
- Marital Status: Married
Hobbies and Interests
- Exploring the adventurist place
- Car Driving
- Travelling
- Playing Cricket and Volley ball
Personal Skills And Abilities
- Communication skills
- Leadership skills
- Good team player
Projects
HONDA MOTOR - customer expectations, customer evulation of honda activa 3G
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
Timeline
Cashier
NGO SRI KSHETRA DRAMASTAL BC TRUST
06.2023 - Current
Brand Adviser
WEIWO COMMUNICATION PVT LTD BANGALORE
05.2019 - 07.2020
Customer Service Executive
BHARTHI AIRTEL PVT LTD BANGALORE
01.2017 - 05.2019
Sales Executive
Hero motor corp Chitradurga
03.2016 - 06.2017
BBM - Accounting And Business Management
Govt Arts Collage Chitradurga, Davangere University
2nd PUC - Language Arts Education
Govt Juniour Collage Molakalmuru, Pree University
SSLC - KARNATAKA BOARD EXAM
Govt Juniour Collage Molakalmuru, SSLC Board of Karnataka
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