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Abhilash Paripelli
Associate Technical Support
Hyderabad,TG
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience.
Overview
1
1
year of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Associate Technical Support Engineer
Abhilash Paripelli
hyderabad, Telangana
2021.03 - Current
- Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
- Served as primary point of contact for support relating to owned solutions and products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Built application platform foundation to support migration from client-server product lines to enterprise architectures and services.
- Analyzed [Type] issues to identify troubleshooting methods needed for quick remediation.
Education
Schooling -
Krishnaveni Talent School
Mancherial 2011.07 - 2015.03
High School Diploma -
Narayana Junior College
Hyderabad 2015.07 - 2017.03
Bachelor of Science - Computer Science
Dr. Lankapalli Bullayya College
Visakhapatnam 2017.07 - 2020.03
Skills
Leardership
Collaboration
Creativity
Adaptability
Analytical
Decision making
Interests
Art
Yoga
Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Technical Support Engineer
Abhilash Paripelli
2021.03 - Current
Bachelor of Science - Computer Science
Dr. Lankapalli Bullayya College
2017.07 - 2020.03
High School Diploma -
Narayana Junior College
2015.07 - 2017.03
Schooling -
Krishnaveni Talent School
2011.07 - 2015.03