ABHILASH P S
Kannur
Summary
To be a part of an organization where I can fully utilize my skills and make a significant contribution to the success of the employer and at the same time my individual growth. I will contribute my skills in the most effective manner by being an active team player in the company.
Overview
15
15
years of professional experience
Work History
Assistant Works Manager
PSN Automobiles Pvt Ltd
Thrissur
03.2022 - Current
- Coordinate the day-to-day affairs of the workshop.
- Resolving the customer issues and maintaining a healthy relationship.
- Conducting driver's training programs and service campaigns.
HD Service Coordinator
PSN Automobiles Pvt Ltd
Thrissur & Palakkad
01.2019 - 02.2022
- Coordinate the heavy vehicle service issues with Thrissur and Palakkad workshops.
- Aided in addressing customer dissatisfaction and supporting the sales team.
- Highlight the product issues to the manufacturer.
Customer Care Officer
PSN Automobiles Pvt Ltd
Thrissur
07.2015 - 12.2018
- Front and Back office management of the sales department of the Thrissur branch.
- Documentation of TP and vehicle delivery.
- Coordinate the new vehicle PDI and delivery process.
- Take care of the new customers.
Customer Care Executive
PSN Automobiles Pvt Ltd
Thrissur
03.2010 - 06.2012
Education
Bachelor of Commerce - BCom With Cooperation
Cooperative National College
Payyannur, Kannur06-2015
Plus Two - Humanities
GHSS Vayakkara
Vayakkara, Kannur06-2002
SSLC -
GVHSS
Thrikkarippur, Kasargod03-2000
Skills
- Hardworking and self motivated team player
- Positive approach and can accept responsibility
- Ability to adapt the changes which need to solve the issues
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Beginner
A1
Hindi
Beginner
A1
Accomplishments
- Best Customer Care Executive Award 2011 - 2012 Financial year from PSN Automobiles Pvt Ltd
- Special Recognition Award for HD vehicle service in 2020 from PSN Automobiles Pvt Ltd
- Excellence in HD Service Award from VECV Vice President for the period of 2022 - 2023 Financial year
Timeline
Assistant Works Manager
PSN Automobiles Pvt Ltd
03.2022 - Current
HD Service Coordinator
PSN Automobiles Pvt Ltd
01.2019 - 02.2022
Customer Care Officer
PSN Automobiles Pvt Ltd
07.2015 - 12.2018
Customer Care Executive
PSN Automobiles Pvt Ltd
03.2010 - 06.2012
Bachelor of Commerce - BCom With Cooperation
Cooperative National College
Plus Two - Humanities
GHSS Vayakkara
SSLC -
GVHSS
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