Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic
ABHILASH R

ABHILASH R

Bangalore

Summary

Energetic Team Lead with 10+ years of experience working with in HR Operations. Effectively managed Payroll & also worked across HR functions -Time & Absence, Leave of Absence, Off-boarding & Recruitment. Committed to channeling passion for human resources to ensure department operations run smoothly & deliver maximum value to the organization.

Overview

12
12
years of professional experience

Work History

Team Leader HR Operations

JP Morgan
05.2019 - Current
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Prepared detailed reports on updates to process specifications, progress, identified conflicts and team activities.
  • Inputted, updated and reconciled HR data to keep information current and accurate.
  • Coached team members in techniques necessary to complete job tasks.
  • Directed and supervised team of 12 engaged in Payroll.
  • Prepared & shared balanced scorecard
  • Instructed junior team members on protocols and procedures to maximize contributions.
  • Partnered with Leave Of Absence & Off-boarding teams to standardize, streamline processes.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Data Reconciliation for time & absence.
  • Data analysis using Tableau/MS Access ‐ Analyze and identify data issues causing pay & time variances.

Project:

Oracle HCM Testing & Implementation:

  • Explain payroll requirements and various payroll activities to determine possible outcome.
  • Identify and raise defects, discuss issues during daily testing call.
  • Update ALM test cases for various payroll activities as per testing calendar.
  • Perform validations in PeopleSoft for data back fed from HCM platform to PeopleSoft.
  • Retro report validations for various payroll cycles - PeopleSoft
  • HCM validation for various payroll elements – payroll tax balances, employment data, absence balances

Team Specialist

JP Morgan
02.2018 - 04.2019
  • Responsible for Audit & documentation, share audit report with team.
  • Planning and organizing training of new hires
  • Delegation of work to team & verifying and approving payments processed by team
  • Review Payroll Reconciliation reports & ensure that it's in compliance
  • Ran SQL queries to identify Off Cycle system updates. Review the report to identify variances, Pay line & documents validation
  • Partnered with accounting team to resolve reconciliation issues & ensure that payroll accounts are in compliance
  • Validate & Approve W2C processed by team
  • Escalation & E-mail box Management
  • Educated staff on strategies for handling difficult customers and challenging situations.

Project:

Campus Hire Support Payments Group:

  • Managing Campus Hire Mail Box requests for bonus payments
  • Discuss with HRBP's and Variable compensation heads regarding volumes and project plans
  • Validating requests received from stake holders and distribute requests to team members
  • Maintaining and reporting of bonus data and request files
  • Trained team members on campus hire bonus payments & achieved 100% accuracy processing bonus pay for 3600 employees

Payroll Specialist II

JP Morgan
07.2013 - 01.2018
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Processed Off-Cycle/Manual Payments
  • Calculate Gross to Net Overpayment & work with the employees on recovery.

Projects with other departments:

A) Recruitment:

  • Assisted Recruitment team in November to December 2015
  • Conduct first round of telephonic interview & Schedule further round of interview with hiring manager(s)
  • Update & maintain the candidate interview tracker
  • Documentation of screened CV's

B) Leave Of Absence:

  • Assisted Leave of absence department in November to December 2017

Testing Of Disability Leave System:

  • Performed testing activities for Leave Of Absence department from June 2017 to July 2017
  • To review DLS transactions and identify defects
  • Share data/defects with testing group

C) Off‐Boarding:

  • Assisted Off‐boarding department from August to October 2017

HR Representative AccessHR

JP Morgan
05.2012 - 06.2013
  • Assist Employees/Managers/HRBP's with HR policies & procedures
  • Achieved accuracy score of 99%
  • Navigational support for Managers/Recruiters on Taleo
  • Assist Managers on performance management portal
  • Assist Job seekers with portal access issue; troubleshooting.

Customer Service Associate

Firstsource Solutions Ltd
10.2008 - 11.2009
  • International Voice Process - Virgin Holidays
  • Recommended products to customers, thoroughly explaining details.
  • Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements.
  • Demonstrated consistent ability to close 10 sales on weekends and achieve high productivity.
  • Utilized excellent verbal and written communication skills and maintained professional, positive demeanor.

Education

MBA - Human Resources Management

SJB Institute of Technology (Tier I Institute)
Bangalore
2011

Bachelor of Business Management - Human Resources Management

St. Philomena's
Mysore
2008

Skills

  • Communication & Interpersonal Skills
  • Training & Development
  • Analytical
  • Teamwork and Collaboration
  • Employee Engagement
  • Organizational
  • Team Management
  • MS Office
  • HRIS applications - Oracle HCM, PeopleSoft
  • Tableau

Accomplishments

  • Established Mass Upload process for off-cycle payments. It saved a minimum of 12 hours of processing time per off-cycle.
  • Generated a SQL query with the help of payroll operations to identify time entries by employees after off-cycle pay is processed. This helped to identify the population & close their time entries to avoid overpayments.
  • Received employee of the year award for 2016.
  • Received Kudos award for the month of February & March 2018. Brought down case SLA by fixing process gaps.
  • Received Spot Award for Star performer for the month of February, March, April, June, July, and October 2017.
  • Led employee engagement activities for Bangalore

Languages

English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Telugu
Intermediate (B1)

Interests

Cricket, Table Tennis, Hiking, Music & Reading

Timeline

Team Leader HR Operations

JP Morgan
05.2019 - Current

Team Specialist

JP Morgan
02.2018 - 04.2019

Payroll Specialist II

JP Morgan
07.2013 - 01.2018

HR Representative AccessHR

JP Morgan
05.2012 - 06.2013

Customer Service Associate

Firstsource Solutions Ltd
10.2008 - 11.2009

MBA - Human Resources Management

SJB Institute of Technology (Tier I Institute)

Bachelor of Business Management - Human Resources Management

St. Philomena's
ABHILASH R