Abhilash Shah

• Amazon Account Manager: Managed the entire Amazon account for the brand Magic Drapes, ensuring smooth marketplace operations.
• Oversaw daily sales tracking, order processing, and logistics coordination.
• Created and optimized new product listings on Amazon, including writing compelling titles, bullet points, and descriptions aligned with SEO best practices. I conducted thorough keyword research, enhanced listings with A+ Content, and continuously optimized based on performance metrics to improve visibility, conversion rate, and organic ranking.
• Monitored shipped orders, and ensured on-time delivery.
• Handled customer communication, resolved queries, and maintained positive reviews.
• Managed end-to-end Amazon FBA inventory operations, including forecasting demand, coordinating shipments, tracking inventory levels, and ensuring optimal stock availability to prevent stock-outs and overstock situations. Experienced in using Amazon Seller Central tools and reports to monitor inventory health and improve IPI scores.
• Managed and optimized Amazon PPC advertising campaigns across Sponsored Products, Sponsored Brands, and Sponsored Display. Skilled in keyword research, bid adjustments, A/B testing, and analyzing campaign performance to maximize ROI, and reduce ACoS. Proficient with the Amazon Advertising Console, bulk operations, and reporting tools.
• Supervised daily office operations to streamline workflow and improve efficiency.
• Factory Management: Led factory operations, overseeing fabric inventory, quality control, timely order dispatch, and daily labor activities.
• Worked closely with the factory supervisor, ensuring smooth production and stitching processes.

This role provided me with hands-on experience in e-commerce account management, while also giving me valuable insights into manufacturing, stitching, and factory operations. I developed a strong understanding of end-to-end production and sales, making me highly skilled in managing both digital marketplaces and physical product manufacturing.

Roar Retail, under the brand Kotton Culture, is an export-based company specializing in premium home linen products, including bed sheet sets, duvet cover sets, and pillow covers. They sell on Amazon marketplaces across multiple countries, including the USA, UK, Japan, Australia, Canada, Mexico, and Germany.

• Managed the entire Amazon account, ensuring smooth day-to-day operations.
• Oversaw daily sales tracking, order processing, and logistics coordination.
• Optimized product listings to improve visibility, conversion rates, and sales.
• Tracked shipped orders, and ensured timely delivery to customers.
• Handled customer communication, resolving queries, and maintaining high service standards.
• Supervised daily office operations, ensuring efficiency, and workflow management.

This role strengthened my ability to manage multi-country Amazon operations, streamline processes, and drive growth in a highly competitive e-commerce space.

• Interned as an Office Administrator at PIMR, assisting with day-to-day administrative tasks, including document management, data entry, scheduling, and coordinating communications between departments. Gained hands-on experience in office operations, organization, and time management in an academic environment.