Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
ABHILASH SHAJI

ABHILASH SHAJI

Retail, Warehousing & Omni Commerce Management
Bengaluru

Summary

Highly skilled and experienced operations professional with over 12 years of experience in the retail and logistics industry. Strong background in inventory management and warehousing with a proven track record of improving efficiency, reducing costs, and increasing productivity. Expert in the implementation of best practices and processes to streamline operations and experience in leading cross-functional teams to achieve business objectives. Adept at identifying opportunities for improvement and implementing solutions that drive results.


Overview

13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Country Ecommerce Fulfillment Logistics Head

Decathlon India Pvt Ltd
Bangalore
04.2021 - Current
  • Oversee all warehouse operations and ensure efficient and effective use of resources
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity from 16 to 22 qty/ hour with with innovative solutions.
  • Plan and implement processes for receiving, storing, picking, packing, and shipping products (Fulfillment rate -99.78%)
  • Develop and implement procedures for inventory control, cycle counting, and physical inventory management(30 days cyclic count - Shrinkage below 0.4%)
  • Ensure accurate and timely shipping of orders to customers, including tracking and reporting on delivery performance.(DOT 94.5 %)
  • Monitor and maintain warehouse safety and security, including compliance with safety regulations and fire codes (Safety Audit - Level 1)
  • Manage team of warehouse workers, including hiring, training, scheduling, and performance management (Team Size- Direct-120 ,Indirect DHL - 87)
  • DTB -Decathlon Team happiness barometer last 7 years -100% very happy coming to work .
  • Successfully launched NDD and SDD last year in all 3 Zone
  • Successfully launched 100% Paper packing throughout all 3 zone
  • Started 16 SFS (Ship from Store ) and 3 Omnihubs
  • Developed strong communication and organizational skills through working on group projects
  • Gained strong leadership skills by managing projects from start to finish
  • Developed strong communication and organizational skills through working on group projects
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Used critical thinking to break down problems, evaluate solutions and make decisions from customer centric perspective and business
  • Worked well in team setting, providing support and guidance

Last Mile Leader - OMNI

Decathlon India Pvt Ltd
Bangalore
01.2021 - 04.2021
  • Managing team of delivery drivers and support staff to ensure timely and accurate deliveries.
  • Monitoring delivery routes and schedules to minimize delays and ensure efficient use of resources.(DOT 94.5%)
  • Developing and implementing procedures to ensure efficient and secure handling of packages and products during transit.(Returns below 16%)
  • Investigating and resolving any customer complaints or issues related to delivery, and taking appropriate action to prevent similar issues in future.
  • Tracking and analyzing delivery metrics to identify areas for improvement and implement process changes as necessary.
  • Ensuring that all delivery vehicles and equipment are well-maintained and meet all safety and regulatory requirements.
  • West last mile setup from warehouse in 2 weeks

Crossdock Leader

Decathlon India Pvt Ltd
Bangalore
01.2020 - 12.2020
  • Inbound Management – Replenishment of stock from warehouse to warehouse.
  • Started 3 Crossdock Facility PAN India (South ,West & North )
  • Loading dock Management
  • Cross dock Management with third party - DHL
  • Ensure all processes in the warehouse are followed and audit it from time to time to check and ensure adherence, especially stocks, cash, displays, safety & security.

Operations & Transport Leader

Decathlon India Pvt Ltd
Bangalore
01.2018 - 12.2019
  • Documentation Stabilization im Transport
  • Managed team size of 15 people
  • Achieved KPI - DOT 96 .38%
  • Launched PAN India Transport Tender
  • Successfully done Vendor Negotiation and saved money for the company
  • Established regular QMR with vendors
  • Launch LOGINEXT (Tracking device .GPS)

Operations Manager

Decathlon Sports India
Bangalore
05.2016 - 12.2017
  • Responsible for the operation of 180000 sq feet Warehouse
  • Shrinkage control of Warehouse- stock take & processes around controlling shrinkage
  • Inventory Mgmt - Inwarding/Outward Process/Goods in transit Closure
  • Execution of Damage and Defective process, Damage and Defective control measures as per trend analysis
  • Providing inputs at macro & domain level towards the controls at the Warehouse
  • Being the planning & coordination resource for all controls which includes stocks, audit and financial
  • Ensures visibility and accessibility to employees, by practicing Management by Walking Around
  • Develop an accountable supervisory staff with an emphasis on teambuilding, communication, performance accountability, and positive employee relation's management
  • Maximise the use of storage space
  • Ensure that products / pallets are safely stacked and racked



Deputy Manager (Inventory Manager)

Reliance Retail Limited, Reliance Market
Bilaspur
11.2013 - 05.2016
  • Expertise in identification and implementation of effective methodology for reducing the complexity and removing the functional hurdles in stock management and purchase operations
  • Expertise in maintaining the stock availability more than 95 % in the stores
  • Stock management in such a way that there is enough stock on floor to meet the targets, maintaining minimum base stock and track all the orders raised for DC and stores
  • Managing the KVI sales and stock cover of the same
  • Understanding stock gaps and planning in advance to avoid such gaps
  • Being the planning & coordination resource for all controls which includes stocks, audit and financial
  • Assisting the store in reviews and MIS
  • Ensuring that the Physical Inventory at store matches exactly with the book stock
  • Monitor all stock movements into/from the store to ensure no shrink/shortfall exists
  • Responsible for checking and certifying PI results, posting final shrink and dump and all internal audit
  • Minimize the dump and consumption ratio in the store


Operation Manager

The Future Value Retail Limited, Bazaar
Nagpur
06.2011 - 12.2013
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Worked to make sure all customers are 100% satisfied or satisfied with service we offer.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands

Senior Associate

Wipro BPO, Hewlett &Packard
04.2008 - 04.2009
  • Supporting the US based customer with the tech support on call
  • Resolving all the hardware and software support covering under the warranty
  • Maintaining the average handling time per call and resolving the issue ASAP

Education

MBA - Marketing

Indira School of Career Studies
Indore, MP
05.2009 - 05.2011

B.com -

St. Thomas College, Ravi Shankar Shukla University
Bhilai, CT
01.2006 - 12.2008

XII - undefined

Delhi Public School, C.B.S.E Board

Skills

Team Building and Leadership

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Interests

Basketball (National resprestntation for RSU)

Handball (State representation for RSU)

Movies

Travelling

Timeline

Country Ecommerce Fulfillment Logistics Head

Decathlon India Pvt Ltd
04.2021 - Current

Last Mile Leader - OMNI

Decathlon India Pvt Ltd
01.2021 - 04.2021

Crossdock Leader

Decathlon India Pvt Ltd
01.2020 - 12.2020

Operations & Transport Leader

Decathlon India Pvt Ltd
01.2018 - 12.2019

Operations Manager

Decathlon Sports India
05.2016 - 12.2017

Deputy Manager (Inventory Manager)

Reliance Retail Limited, Reliance Market
11.2013 - 05.2016

Operation Manager

The Future Value Retail Limited, Bazaar
06.2011 - 12.2013

MBA - Marketing

Indira School of Career Studies
05.2009 - 05.2011

Senior Associate

Wipro BPO, Hewlett &Packard
04.2008 - 04.2009

B.com -

St. Thomas College, Ravi Shankar Shukla University
01.2006 - 12.2008

XII - undefined

Delhi Public School, C.B.S.E Board
ABHILASH SHAJIRetail, Warehousing & Omni Commerce Management