Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abhilasha

Documentation officer
Chennai

Summary

Dedicated and detail-oriented Senior Documentation Officer with 5 years of experience in the CMA CGM logistics Field. Expertise in managing and organizing documentation, ensuring compliance with regulatory requirements, and improving documentation processes. Proven ability to work efficiently under pressure, with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Senior Documentation Specialist

CMA CGM GROUP
08.2019 - Current
  • Managed Documentation Verification: Handled the verification, validation, and processing of import documents, ensuring strict compliance with international trade regulations and company policies.
  • Coordination with Agencies: Coordinated with various agencies and teams to gather and verify import documentation, ensuring timely completion and fostering strong relationships for efficient customs clearance.
  • Conducted Documentation Audits: Conducted thorough audits of import documentation to ensure accuracy and completeness, successfully reducing discrepancies by 20%.
  • Process Improvements: Implemented improvements in import documentation processes, which led to a reduction in processing time and enhanced accuracy across the board.
  • Training & Development: Trained junior team members on import documentation requirements and procedures, improving team knowledge and overall efficiency.

Key Achievements:

  • Successfully reduced import documentation discrepancies by 20% through rigorous audits and quality checks.
  • Played a pivotal role in developing a tool that slashed processing time by 75%, enhancing data accuracy and workflow efficiency.
  • Improved overall team performance and knowledge by conducting training sessions, leading to a more efficient import documentation process.

Export Call Closure:

  • Export Call Management: Expertly handled export call closures, ensuring all export documentation and processes adhered to international trade regulations and company policies.
  • Process Optimization: Implemented process improvements that streamlined the export call closure procedure, successfully reducing processing time by 15%.
  • Issue Resolution: Identified and resolved issues related to export processes, including documentation discrepancies and logistical challenges, leading to enhanced efficiency and client satisfaction.
  • Data Management & Reporting: Accurately entered shipment data into export management systems, generating regular reports to track shipment progress and performance metrics effectively.

Key Achievements:

  • Spearheaded process improvements that resulted in a 15% reduction in export call closure processing time.
  • Enhanced client satisfaction and operational efficiency by proactively resolving export-related issues and discrepancies.
  • Maintained high accuracy in data management, contributing to transparent and efficient tracking of shipment progress.

Education

Bachelor of Science - Computer Science

DG Vaishanav College
Chennai
06.2015 - 04.2018

Skills

Import & Export Compliance:

Process Improvement:

Data Accuracy & Reporting

Team Training & Leadership

Problem Solving

Timeline

Senior Documentation Specialist

CMA CGM GROUP
08.2019 - Current

Bachelor of Science - Computer Science

DG Vaishanav College
06.2015 - 04.2018
Abhilasha Documentation officer