Abhilasha Atri
Technical Lead
Hyderabad
Summary
Bringing 9 + years of comprehensive experience in IT services, specializing in Unix/Solaris environment within the Energy/Utilities domain. Proficient in managing multiple teams and spearheading development/support projects including server and database migration/upgrade, interface administration, Unix shell scripting, and Unix administration. Demonstrated expertise in leading teams to develop solutions for upgrading servers, databases, and application tools. Adept in delivering results and achieving targets within deadline and budget constraints. Leverage technical acumen and leadership skills to drive efficiency and excellence in IT operations.
Overview
9
9
years of professional experience
4
4
Certificates
5
5
years of post-secondary education
Work History
Technical Lead
Wipro
10.2021 - Current
- Production support and development activities for Order to Invoice application in Oil & Energy Utilities business
- Experience to manage eight members working in different teams for UK based, Oil and Energy Company
- As technical lead involved in Monthly Service Review, change requirement, Continues Enhancement, Continues Improvement with Client
- Responsible for end-to-end technical support in data transfer, processing and loading for Order to Invoice application
- SME for Interface and application tools migration and upgrade from legacy system to upgraded environment
- Working with additional responsibility of Business Analyst for BP client and work very closely with end users
- Environment and tools: ITIL / SDLC, Oracle forms, Putty, ACE job scheduler for Oracle, OEM, WinSCP ServiceNow, Reflection, BMC Remedy, TOAD, SQL Tools, SQL developer, Nagios XI, MS Excel, Notepad ++, HPSC
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Provided educational expertise and mentoring to junior team members.
- Coordinated with cross-department teams like Technical and Apps to ensure seamless end-to-end software delivery process.
- Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Assessed project milestones and team performance to keep staff on-task.
- Investigated system issues and implemented resolutions to reduce downtime.
- Enhanced interfaces to promote better functionality for users.
- Educated stakeholders on data protection tactics to reduce breaches.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Automated monitoring and security measures to reduce required employee attention.
Senior Software Engineer
Wipro
09.2016 - 09.2021
- Production support and development engineer in Order to Invoice application for Oil and Energy business
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Software engineer in Oil and Energy utilities application to develop Unix and SQL scripts for automating manual tasks
- Manage Operational issues for assigned projects, increasing customer satisfaction ratings.
- Worked to manage central user access management website and database
- Responsible for complete end to end interface migration and implementation projects for data transfer within/outside domain using customized tools
- Developed scripts to automate audit tasks for accuracy and efforts reduction using SQL and shell scripting
- Responsible to work from application side for Upgrade and migration of legacy infrastructure from Solaris 8 to Solaris 11 and Oracle 8i to Oracle 11g/12c
- Responsible to setup job scheduling tools to enable active monitoring and maintenance scheduling as well
- Environment and tools: ITIL / SDLC, Oracle forms, Putty, ACE job scheduler for Oracle, OEM, WinSCP ServiceNow, Reflection, BMC Remedy, TOAD, SQL Tools, SQL developer, Nagios XI, MS Excel,Notepad ++, HPSC.
Project Engineer
Wipro
10.2015 - 08.2016
- Network and Telecom support project to provide technical support to all sites of Anheuser Busch company
- Worked as network engineer to support networks for US based company Anheuser Busch in multiple locations across the globe
- Monitoring and troubleshooting jobs and alerts for switches/routers, WLCs, etc
- Working with user to troubleshoot network issues and outages
- Configure both wired and wireless network devices to provide network connectivity
- Managing incident and resolving them
- Managing IP address inventory and Assets
- Worked on Nagios configuration for monitoring devices
- L1 team management for 24/7 support
- Environment and tools: Switches/Routers, WAP/WLC, Cisco AnyConnect, Putty, IPAM, ITAM.
Education
M.Tech -
BITS, Pilani
09.2019 - 09.2021
B.Tech -
Bits, Pilani
03.2016 - 08.2019
Skills
OS: Linux/Unix/Solaris
Databases: Oracle
Structured Query Languages: Oracle SQL and PL/SQL
Programming Languages: Unix shell scripting
Cloud Service: Foundational knowledge in AWS
Technical Mentoring
Requirements Gathering
Stakeholder Management
Test case scenarios
Team Supervision
Interface Managment
ITIL
Management leadership skills
- Ability to manage multiple teams, Strategic/ Tactical Planning, Business Analysis and Development.
- People management and ITIL.
- Resource on-boarding/off-boarding and training.
Industries of experience
- Oil & Energy Utilities
- Brewing and Retail
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
AWS Certified Cloud Practitioner
Accomplishments
- Supervised team of 8 staff members.
- Proficient in managing multiple teams and spearheading development/support projects including server and database migration/upgrade, interface administration, Unix shell scripting, and Unix administration.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Google Analytics for Beginners
01-2024
Google Analytics for Power Users
01-2024
AWS Certified Cloud Practitioner
07-2023
Advanced Google Analytics
01-2022
Technical Lead
Wipro
10.2021 - Current
M.Tech -
BITS, Pilani
09.2019 - 09.2021
Senior Software Engineer
Wipro
09.2016 - 09.2021
B.Tech -
Bits, Pilani
03.2016 - 08.2019
Project Engineer
Wipro
10.2015 - 08.2016