Abhilasha Choudhury
Sunderland,Tyne and Wear
Summary
Versatile and multilingual professional with expertise in customer service and food service operations. Demonstrates exceptional skills in verbal communication, precise order taking, and high-volume dining environments. Proficient in tills operation, payment processing, beverage preparation, and table clearing, ensuring seamless service delivery. Adept at adapting to new environments smoothly while maintaining outstanding customer satisfaction.
Offering strong customer service and communication skills with background in retail and volunteer work. Knowledgeable about multitasking in fast-paced environments and collaborating well within team. Ready to use and develop problem-solving, time management, and interpersonal skills in waitress role.
Overview
1
1
year of professional experience
Work history
Former Student Representative
ONCAMPUS, University of Sunderland
Sunderland
Waitress/Bartender
Saba Maison De Luxe
09.2024 - 08.2025
- Company Overview: Indian Restaurant
- Indian Restaurant
- Delivered high quality service to up to 150+ guests per night in a fast-paced environment
- Handled cash and card payments with minimal fault
Education
BA (Hons) - Business and Marketing Management
University of Sunderland
Sunderland 09.2023 -
A-Levels - Pure Science
HELP Academy
Malaysia 07.2021 - 11/2022
GCSEs - Science
Tanarata International Schools
Malaysia 09.2020 - 07/2021
Skills
- Able to adapt to new environments smoothly
- Fluent in 4 languages
- Comfortable handling large cash transactions and using till systems
- Beverage preparation knowledge (esp beers, wines and premium spirits)
- Ability to manage high volume of tasks while maintaining service quality
- Know how to follow strict health and safety standards
- Payment Processing
- Table clearing
- Verbal communication
- High-volume dining
- Order processing
- Outstanding customer service
- Food service
- Precise order taking
- Quick and efficient under pressure
- Experience in fast paced hospitality settings
Languages
English
Fluent
Bengali
Native
Hindi
Fluent
Spanish
Intermediate
Accomplishments
Business student of the year award at ONCAMPUS Sunderland for the academic year 2023/2024
Affiliations
- Dancing
- Trying out new recipes
References
References available upon request.
Timeline
Waitress/Bartender
Saba Maison De Luxe
09.2024 - 08.2025
BA (Hons) - Business and Marketing Management
University of Sunderland
09.2023 -
A-Levels - Pure Science
HELP Academy
07.2021 - 11/2022
GCSEs - Science
Tanarata International Schools
09.2020 - 07/2021
Former Student Representative
ONCAMPUS, University of Sunderland
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