Hard-working and self-motivated manager with over 13 years of experience focused on leading dynamic sales teams in fast paced markets across Banking , advertising & digital media industry
Skilled Business Development leader offering 13 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal
communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives
Played key role in heading sales teams for scaling-up operations and achieve profitability for the/company.
Competent in implementing effective solutions to fulfil requirements of customers with an aim to improve over services including customer loyalty, repeat & referral businesses.
Overview
14
14
years of professional experience
Work History
SR. Relationship Manager
ICICI BANK LTD
Mandsaur
2021.08 - Current
Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
Managed a diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning.
Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
Maintained up-to-date knowledge of industry trends, regulatory changes, and competitor offerings to provide informed advice to clients.
Business Development Manager
Bajaj Allianz
Mandsaur
2020.09 - 2021.07
Generated new business with marketing initiatives and strategic plans.
Reached out to potential customers via telephone, email, and in-person inquiries.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
Manager Sales /Unit Manager
Just Dial Limited
Jaipur
2012.12 - 2019.05
Spearheaded business development operations through nurturing and leading a team of approx
35 members in a systematic manner and achieved the desired goals set by the company
Built a road map that will lead to achievement of the departments targets as well as contribute to the overall business objectives to ensure innovation and competitiveness
Headed the entire regional sales team of tele sales & direct sales vertical, managing contact center's deliverables - resource planning, training, data management and quality
Achieved sales targets, plan and executing strategies to enhance the sales, generate new avenues for growth and revenue though tele sales & direct sales channel
Coordinated with field sales team to ensure maximum number of prospect generation, active funnel & account management, conversion of leads, penetration of multiple products/ services into each account
Provided direction and motivation to the team members for ensuring optimum performance for all operational & sales related issues
Developed sales training modules and updating on new features introduced, sharing product knowledge with while making personal recommendations
Generated daily, weekly, and monthly activity reports and generating .
Ensured maximum customer satisfaction by achieving performance parameters delivery & quality norms.
Assistant Manager Sales and Marketing
Tradeindia.com
Jaipur
2012.04 - 2012.11
Administered entire operations of the center for achieving overall branch profitability
Devised strategic sales plans and led execution efforts with a team of 5 Executives for achieving assigned business targets towards
Coordinated all the Sales Training modules and fine-tuned process to achieve maximum efficiency
Guided and mentoring the team to achieve better performance and results.
Operation Manager
Dr. Virendra Laser Centre
Jaipur
2011.08 - 2012.03
Executed sales and customer management operations of the organization
Supervised internal and administrative compliances on daily basis
Strategized plans for enhanced customer tractions and better services.
Academic Counsellor
NIIT Limited
Jaipur
2010.06 - 2011.07
Managed operations including student management, counseling, training and sales operations
Involved in coordinating and strategizing all the sales and training modules
Part of core sales activities like SMS Blasting, Tele Branding, Campus Promotions
Scheduled all interviews and interfaced with NIIT Uniqua-Genpact corporate for all the relevant information
Circulating and updating all the MIS.
Education
MBA - undefined
Taxila Business School, Punjab Technical University
Jaipur
PGDBM - undefined
Jaipur, Taxila Business School
Jaipur
BSC -
Jodhpur, JNVU
Jodhpur
Diploma - undefined
Computer Science
Skills
Sales & Marketing
Business Development
Market/Competitor Analysis
Tele-Sales/ Centre Operations
Product Promotions
Client Relationship Management
MIS / Reports
Team Management/Trainings
Revenue Generation
Process implementation
Timeline
SR. Relationship Manager
ICICI BANK LTD
2021.08 - Current
Business Development Manager
Bajaj Allianz
2020.09 - 2021.07
Manager Sales /Unit Manager
Just Dial Limited
2012.12 - 2019.05
Assistant Manager Sales and Marketing
Tradeindia.com
2012.04 - 2012.11
Operation Manager
Dr. Virendra Laser Centre
2011.08 - 2012.03
Academic Counsellor
NIIT Limited
2010.06 - 2011.07
MBA - undefined
Taxila Business School, Punjab Technical University