Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Abhilasha Singh

Data Analytics, Operations Manager
Gurugram

Summary

Advanced Operations Manager offering over [Number] years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals.

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work History

Assistant Vice President, Operations

Bank Of America
Gurugram
04.2008 - Current
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
  • Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
  • Prepared annual budgets with controls to prevent overages.
  • Reviewed operations reports to understand numbers and trends.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Identified procedure or process changes required to improve performance and productivity.
  • Generated financial and operational reports to assist management with business strategy.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Introduced new methods, practices and systems to reduce turnaround time.

Team Leader - Service Delivery

Natwest Group (Erstwhile: ABN AMRO / Royal Bank of Scotland)
Gurugram
06.2005 - 04.2008
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.

Business Analyst

Standard Chartered Bank
New Delhi
07.2004 - 05.2005
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Education

MBA - Finance & IT

Princeton University
07.2002 - 06.2004

Post Graduate Data Science & Business Analytics - Data Science

Great Lakes University
Gurugram
01.2021 - 03.2022

Diploma in Software Engineering - Software Engineering

NIIT
New Delhi
01.2004 - 10.2007

Skills

Project Management

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Projects

Tranformation to LoanIQ from Bank's legacy system

Setup of Data Analytics Center of Excellence for Commercial Credit

Green Belt Certification on Improving Operational Efficiency

SME support on Bank of America Document Repository Consolidation Project

Timeline

Post Graduate Data Science & Business Analytics - Data Science

Great Lakes University
01.2021 - 03.2022

Assistant Vice President, Operations

Bank Of America
04.2008 - Current

Team Leader - Service Delivery

Natwest Group (Erstwhile: ABN AMRO / Royal Bank of Scotland)
06.2005 - 04.2008

Business Analyst

Standard Chartered Bank
07.2004 - 05.2005

Diploma in Software Engineering - Software Engineering

NIIT
01.2004 - 10.2007

MBA - Finance & IT

Princeton University
07.2002 - 06.2004

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Abhilasha SinghData Analytics, Operations Manager