Summary
Overview
Work History
Education
Skills
Languages
PERSONAL PROFILE
Timeline
Generic
ABHILASH KUMAR  PANDEY

ABHILASH KUMAR PANDEY

GHUGHLI BAZAR MAHARAJGANJ

Summary

Work well independently, organized, and capable of performing administration, store, and time management functions in a pressurized work environment.

Quick learner and problem solving.

10+ years of work experience in India and the Gulf.

Overview

13
13
years of professional experience

Work History

Customer Service Supervisor

Tataplay Broadband Private Limited.
Noida
01.2023 - 08.2025
  • Supervised customer service team to enhance service quality and efficiency.
  • Trained new staff on company policies and customer interaction techniques.
  • Managed daily operations to ensure smooth service delivery and issue resolution.
  • Monitored customer feedback to identify areas for improvement in service processes.
  • Coordinated with technical teams to resolve customer issues promptly and effectively.
  • Answered phone calls and responded to questions and concerns.

Storekeeper

The Olmpia Mall
Phnom penh
02.2024 - 07.2024
  • Managed inventory levels to ensure product availability and organization.
  • Received and inspected incoming shipments for accuracy and quality.
  • Utilized inventory management software for tracking stock movements.
  • Updated stock information on a daily basis in the system.
  • Monitored stock levels to identify shortages or overages in inventory items.
  • Coordinated with vendors for timely delivery of goods and services.

Timekeeper cum Site admin

Shapoorji Pallonji Mideast LLC.
Dubai ,Abudhabi
05.2016 - 07.2021
  • Recorded attendance and time entries for all team members daily.
  • Coordinated scheduling and shift changes for operational efficiency.
  • Monitored compliance with labor regulations regarding hours worked.
  • Communicated with management about staffing needs and time discrepancies.
  • Generated reports on employee attendance trends for review meetings.
  • Performed daily timekeeping activities, such as tracking employee attendance, overtime hours and vacation days.
  • Calculated total hours worked for each employee based on timesheet information.
  • Provide the attendance and work report to HR and management.
  • Handling petty cash.
  • Handling Transportation.
  • Keeping a record of employee joining, leave, vacation, and rejoining, arranging a passport from HR as per request.
  • Preparing monthly attendance for labor and staff.
  • Handled manpower of up to 4,000.
  • Handled manpower from in-house and labor supply.
  • Project done in the UAE-

Green Community-DIP 1,

Al Maktoum Hospital-Daira,

King collage hospital - Al Quoz, Khalifa city mall - Khalifa city Abu Dhabi ,

Qaryat al hidd saadiyat island .

Storekeeper

Tatasky Broadband Private limited
Maharajganj
09.2012 - 03.2016
  • Utilized inventory management software for tracking stock movements.
  • Conducted regular audits to ensure inventory accuracy and compliance.
  • Updated stock information on a daily basis in the system.
  • Kept up-to-date records of receipts, records and withdrawals from stockroom.
  • Prepared purchase orders for requested materials according to established procedures.
  • Packed, crated and prepared bills of lading for outgoing shipments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.

Education

Master of Arts - Directorate of Distance Education

Swami Vivekanand Subharti University
Meerut
12-2021

IOSH - Occupational Health And Safety

Proactive Excel Management Consultancy
Dubai
12-2016

Bachelor of Arts - Political Science And Government

Deen Dayal Upadhay University
Gorakhpur
06-2016

DCA - Diploma in Computer Application

Grace Computer Education
Maharajganj
08-2015

Intermediate Certificate -

D A V Narang Inter Collage
Ghughli Maharaganj
06-2013

Skills

  • Team supervision
  • Customer feedback analysis
  • Staff training
  • Operations management
  • Customer relationship management
  • Time office, timekeeping
  • Administration
  • Store and account functions
  • Problem solving

Worked on Software

  • Ms excel ,world and powerpoint
  • PRM
  • SAP
  • EPR
  • ERP 9TELLY
  • JUNIPER NETWORK
  • GMAIL ,PDF,SOCIAL MEDIA

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Punjabi
Intermediate (B1)
B1
Bhojpuri
Proficient (C2)
C2

PERSONAL PROFILE

  • Name - Abhilash Pandey
  • D.O.B: 05/08/1995
  • Nationality - Indian
  • Permanent address: Ghughli Bazar, Maharajganj 273151
  • Marital status: married
  • Passport number - C5251282

 ( Date of issue: 9/12/2024 ) - ( Valid till 8/12/2034 )

Old Passport number -M3679453 

( Date of issue: 18/11/2014 )

Timeline

Storekeeper

The Olmpia Mall
02.2024 - 07.2024

Customer Service Supervisor

Tataplay Broadband Private Limited.
01.2023 - 08.2025

Timekeeper cum Site admin

Shapoorji Pallonji Mideast LLC.
05.2016 - 07.2021

Storekeeper

Tatasky Broadband Private limited
09.2012 - 03.2016

Master of Arts - Directorate of Distance Education

Swami Vivekanand Subharti University

IOSH - Occupational Health And Safety

Proactive Excel Management Consultancy

Bachelor of Arts - Political Science And Government

Deen Dayal Upadhay University

DCA - Diploma in Computer Application

Grace Computer Education

Intermediate Certificate -

D A V Narang Inter Collage
ABHILASH KUMAR PANDEY