ABHILASH KUMAR PANDEY

• Supervised customer service team to enhance service quality and efficiency.
• Trained new staff on company policies and customer interaction techniques.
• Managed daily operations to ensure smooth service delivery and issue resolution.
• Monitored customer feedback to identify areas for improvement in service processes.
• Coordinated with technical teams to resolve customer issues promptly and effectively.
• Answered phone calls and responded to questions and concerns.

• Managed inventory levels to ensure product availability and organization.
• Received and inspected incoming shipments for accuracy and quality.
• Utilized inventory management software for tracking stock movements.
• Updated stock information on a daily basis in the system.
• Monitored stock levels to identify shortages or overages in inventory items.
• Coordinated with vendors for timely delivery of goods and services.

• Recorded attendance and time entries for all team members daily.
• Coordinated scheduling and shift changes for operational efficiency.
• Monitored compliance with labor regulations regarding hours worked.
• Communicated with management about staffing needs and time discrepancies.
• Generated reports on employee attendance trends for review meetings.
• Performed daily timekeeping activities, such as tracking employee attendance, overtime hours and vacation days.
• Calculated total hours worked for each employee based on timesheet information.
• Provide the attendance and work report to HR and management.
• Handling petty cash.
• Handling Transportation.
• Keeping a record of employee joining, leave, vacation, and rejoining, arranging a passport from HR as per request.
• Preparing monthly attendance for labor and staff.
• Handled manpower of up to 4,000.
• Handled manpower from in-house and labor supply.
• Project done in the UAE-

Green Community-DIP 1,

Al Maktoum Hospital-Daira,

King collage hospital - Al Quoz, Khalifa city mall - Khalifa city Abu Dhabi ,

Qaryat al hidd saadiyat island .

• Utilized inventory management software for tracking stock movements.
• Conducted regular audits to ensure inventory accuracy and compliance.
• Updated stock information on a daily basis in the system.
• Kept up-to-date records of receipts, records and withdrawals from stockroom.
• Prepared purchase orders for requested materials according to established procedures.
• Packed, crated and prepared bills of lading for outgoing shipments.
• Inspected and recorded incoming and outgoing orders for count, damage and dates.