Abhilash Nair
Salesforce Business Analyst
Vadodara
Summary
Seasoned IT professional offering 4 years of IT industry success having delivered high quality software artifacts as a QA Analyst and as a BA.
3x Certified in Salesforce and 1x in Tableau while also holding a TOSCA certification.
Expertise in understanding business and systems requirements, user acceptance testing and end-user training.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Salesforce Business Analyst
Tata Consultancy Services
Gandhinagar
05.2022 - Current
- Gathered requirements & developed User stories. Also, conducted Grooming sessions for Dev and QA team
- Designed Process/Case flow diagrams for better understanding of the required functionality using Lucidchart
- Created Queries using SOQL (Salesforce's version of SQL) to extract data from the System for analysis.
- Created Reports in Salesforce to help Business users track various KPI metrics in production
- Collaborated with Scrum Master, Product Owner, and fellow BAs to reduce Project backlog. Attained 20% reduction in Backlog by employing various methods
QA Test Analyst
Tata Consultancy Services
Gandhinagar
05.2019 - 04.2022
- Created Test Automation scripts using TOSCA. This eventually lead to nearly 15% reduction in testing time for the team
- Collaborated with Test Lead, Business Analyst to create Test scripts which ensured minimal defects to UAT
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Led and Organized KT sessions for new joiners and freshers in the team. Helping them acclimatize to the project
Education
Post Graduate Diploma - Data Science
International Institute of Information Technology
Bangalore 12.2020 - 01.2022
Bachelor's in Engineering - Electrical, Electronics And Communications Engineering
Sardar Vallbhbhai Patel Institute of Technology
Vasad 08.2015 - 05.2019
Skills
Workflow Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Salesforce Business Analyst
Tata Consultancy Services
05.2022 - Current
Post Graduate Diploma - Data Science
International Institute of Information Technology
12.2020 - 01.2022
QA Test Analyst
Tata Consultancy Services
05.2019 - 04.2022
Bachelor's in Engineering - Electrical, Electronics And Communications Engineering
Sardar Vallbhbhai Patel Institute of Technology
08.2015 - 05.2019
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