ABHILESH KUMAR SINGH

• Accelerated Seller Growth: Managed 330+ key accounts, resulting in a potential YoY GMS exceeding 35%.

• Market Insight-Driven Strategy: Conducted in-depth market research, identifying untapped growth opportunities, and optimizing sales strategies through data-driven insights for men's and kids' apparel sellers.

• Revenue Maximization: Drove significant revenue growth by managing seller ad spends, negotiating high-value deals, and implementing targeted pricing strategies.

• Geographic Expansion and Profitability: Successfully rolled out pricing strategies and geographic expansion plans, boosting seller conversion rates, and enhancing overall profitability.

• Project Management: Successfully managed key projects of account management, such as finance or funding to sellers, price competitiveness, and marketing, which also includes director-level stakeholder management.

• AWS Tools Mastery: Proficient in Amazon Workspace tools like Cosmos, Peek Now, and Drona, driving workflow optimization and seamless communication across teams.

• CRM & Sales Tool Proficiency: Skilled in utilizing CRM and sales platforms to enhance pipeline visibility, streamline processes, and boost lead conversion rates.

• Training and onboarding: Help new joiners get trained with their own personal experience and skills.
• Uncovered business opportunities through market and industry research, and executed processes to capitalize on opportunities for increased profitability.

• Leading team of 6 off-role FSE's
• Revenue generation through EDC sales
• Recruitment through walk-in & campus interview
• Inspired and managed teams in operational improvements, increasing overall productivity
• Verified that teams carried out task in compliance with company regulations.

• Exceeded targets by building, directing, and motivating high-performing sales team.
• Targeted prospects in other territories through careful research of competitor products, services, and trends.
• Communicated regularly with booking agents and vehicle owners to finalize load and monetize it.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

• Track customer service cases and updated services software with customer information
• Offered advice and assistance to customer, paying attention to special needs or want
• Maintained Customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolve concerns.
• Answered product and service questions, suggesting other offerings to attract potential customers.

• Provide account-related services, renewals of their accounts, and upselling of their existing accounts.
• Relationship building for a better understanding of their requirements.
• Onboarding clients with turnover of more than 500 crores.
• Renewal Champ.
• Top performer of the year.
• Consistent Performer of the Year.
• Sold 2 ILPs in a single month.