ABHILESH KUMAR
Account Manager
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Account Manager
AMAZON SMART COMMERCE SMART SOLUTION PVT LTD
Kolkata
2020.06 - Current
- Managing 30 accounts quarterly and help them to grow their business
- Guide and assist the seller to solve their operational challenges which they face on regular basis
- Analyzing the data and sharing inputs on regular basis and convince them to adopt those inputs
- Planning to manage price competitiveness for all managed sellers in apparel category
- Deep dive on data to provide inputs to different stakeholders
- Help the new joiners to get trained with my own personal experience and skills
- Uncovered business opportunities through market and industry research and executed processes to capitalize on opportunities for increased profitability.
Team Lead
PAYTM SERVICES PVT LTD
Kolkata
2020.01 - 2020.05
- Sales
- Leading a team of 6 off-role FSE's
- Revenue generation through EDC sales
- Recruitment through walk-in & campus interview
- Inspired and managed teams in operational improvements, increasing overall productivity
- Verified that teams carried out task in compliance with company regulations.
Territory Sales Manager
Rivigo Logistics
Kolkata
2019.05 - 2019.12
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Communicated regularly with booking agents and vehicle owners to finalize the load and monetize it.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Manager
INDIAMART INTERMESH LTD
Pune
2016.02 - 2019.04
- Provide account related service, renewals of their accounts, and upgradation of their existing accounts
- Relationship building for better understanding of their requirements
- On boarding clients with turnover more than 500 crores
- Renewal Champ
- Top performer of the year
- Consistent performer of the year
- Sold 2 ILP in a single month.
Customer Support Associate
TECH MAHINDRA
2019.05 - 2019.04
- Self motivated 100%
- Excel 80%
- Communication & negotiation100%, Track customer service cases and updated servicesoftware with customer information
- Offered advice and assistance to customer, payingattention to special needs or want
- Maintained Customer satisfaction with forward-thinking strategies focused on addressing customerneeds and resolve concerns.
Education
PGDM in Marketing - Marketing
Pune Institute of Business Management
Pune 2014.06 - 2016.05
Bachelor Of Commerce - Commerce
Umesh Chandra College
Kolkata 2010.06 - 2013.06
Higher Secondary - Commerce
Kendriya Vidyalaya Cossipore
Kolkata 2008.04 - 2010.04
Skills
Business development and planning
undefinedTimeline
Account Manager
AMAZON SMART COMMERCE SMART SOLUTION PVT LTD
2020.06 - Current
Team Lead
PAYTM SERVICES PVT LTD
2020.01 - 2020.05
Territory Sales Manager
Rivigo Logistics
2019.05 - 2019.12
Customer Support Associate
TECH MAHINDRA
2019.05 - 2019.04
Manager
INDIAMART INTERMESH LTD
2016.02 - 2019.04
PGDM in Marketing - Marketing
Pune Institute of Business Management
2014.06 - 2016.05
Bachelor Of Commerce - Commerce
Umesh Chandra College
2010.06 - 2013.06
Higher Secondary - Commerce
Kendriya Vidyalaya Cossipore
2008.04 - 2010.04
Similar Profiles
Abhishek KumarAbhishek Kumar
Director at AK Smart SolutionDirector at AK Smart Solution
Leonardo CastilloLeonardo Castillo
IT Technician at SMART TECHNOLOGY SOLUTIONIT Technician at SMART TECHNOLOGY SOLUTION
Paromita DeyParomita Dey
Senior Vlsi Recruiter at Smart Soc SolutionSenior Vlsi Recruiter at Smart Soc Solution