ABHIMAN JAIN
Moodbidri
Summary
Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
10
10
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Senior Business Analyst
INDEA DESIGN SYSTEMS PVT LTD
Mangalore
08.2022 - Current
- Company deals with CRM, ERP application.
- Work directly with other Client, product owners, system engineers, Managers, developers,testers, and customers to define features and technical user stories.
- Analyzed existing systems and processes, identified gaps and recommended improvements.
- Conducted stakeholder interviews to understand user needs and preferences.
- Reviewed system design specifications for completeness, accuracy, consistency, traceability and usability.
- Performed root cause analysis to determine underlying issues in complex problems.
- Documented test cases for validating system functionality against user requirements.
- Designed use case scenarios to demonstrate how users interact with the system or application.
- Conducted gap analysis between current state processes and desired future state processes.
- Collaborated with IT teams on the development of applications based on business requirements.
- Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
Business Analyst, Associate Business Analyst
PRASANNA TECHNOLOGIES PVT LTD
Mangalore
04.2015 - 07.2022
- Company deals with specialized software solution for electricity and water utilities.
- Prioritizes work within an agile team and maintain a backlog of future work for consideration/prioritization.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Identified gaps between current state and desired future state operations.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Improved processes and procedures to achieve key performance metrics.
- Provided technical support for existing reports, dashboards or other tools.
- Reviewed and analyzed business requirements to develop detailed functional specifications.
Project Associate
PRASANNA TECHNOLOGIES PVT LTD
Mangalore
04.2014 - 03.2015
- Company deals with specialized software solution for electricity and water utilities.
- Collected user and business requirements and put together detailed project plans.
- Conducted meetings with stakeholders and other teams to discuss project progress and resolve issues.
- Coordinated with internal teams and external vendors to ensure smooth implementation of projects.
- Monitored project plans, timelines and budgets to ensure on-time delivery of projects.
- Assisted in gathering requirements from customers for custom implementations.
- Documented system changes during each phase of the implementation process.
- Communicated regularly with clients regarding progress updates on their respective implementations.
- Provided training sessions for staff members involved in the implementation process.
Education
Bachelor of Engineering - Mechanical Engineering
Anjuman Institute of Technology And Management
Uttara Kannada 08.2010 - 06.2013
Diploma - Mechanical Engineering
S.N.M. Polytechnic
Mangalore 06.2007 - 05.2010
Skills
- AGILE SOFTWARE DEVELOPMENT
- CUSTOMER RELATIONSHIP MANAGEMENT
- SYSTEM DESIGN & IMPLEMENTATION
- STAKEHOLDER MANAGEMENT
- PROBLEM SOLVING
- TABLEAU (BUSINESS INTELLIGENCE SOFTWARE)
- SQL (PROGRAMMING LANGUAGE)
- MICROSOFT WINDOWS
- JIRA
- FIGMA (DESIGN SOFTWARE)
- PROJECT MANAGEMENT
- BUSINESS ANALYSIS
- RELATIONSHIP MANAGEMENT
- POWER BI
- DATABASE MANAGEMENT SYSTEMS
- MANUAL TESTING
- APPLICATION MAINTENANCE
- PROCESS OPTIMIZATION
- WORKFLOWS
- TEAM MANAGEMENT
- RISK MANAGEMENT
- USER ACCEPTANCE TEST
- GAP ANALYSIS
Personal Information
- Date of Birth: 02/22/90
- Nationality: India
- Marital Status: Married
Languages
- KANNADA
- ENGLISH
- HINDI
Certification
- PROJECT MANAGEMENT PROFESSIONAL (PMP) BASICS, SIMPLILEARN
FEB 2024 - PRESENT - CAPM CERTIFICATIONCOURSE, SIMPLILEARN
JAN 2024 - PRESENT
Timeline
Senior Business Analyst
INDEA DESIGN SYSTEMS PVT LTD
08.2022 - Current
Business Analyst, Associate Business Analyst
PRASANNA TECHNOLOGIES PVT LTD
04.2015 - 07.2022
Project Associate
PRASANNA TECHNOLOGIES PVT LTD
04.2014 - 03.2015
Bachelor of Engineering - Mechanical Engineering
Anjuman Institute of Technology And Management
08.2010 - 06.2013
Diploma - Mechanical Engineering
S.N.M. Polytechnic
06.2007 - 05.2010
- PROJECT MANAGEMENT PROFESSIONAL (PMP) BASICS, SIMPLILEARN
FEB 2024 - PRESENT - CAPM CERTIFICATIONCOURSE, SIMPLILEARN
JAN 2024 - PRESENT
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