Microsoft word
Abhimanyu
Service Sales Manager
Delhi,DL
Summary
Compiled and analyzed data to determine approaches to improve sales and performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Service Manager
GUVI SURGE LLP
Delhi, New Delhi
07.2021 - Current
- Matured strong customer and sales team relationships, boosting customer satisfaction ratings 23% and increasing overall revenue 30%.
- Accomplished financial objectives by preparing annual budgets, forecasting requirements, scheduling expenditures and analyzing variances using Ms Excel.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Investigated and integrated new strategies to expand business operations and grow customer base.
Operations Manager
GUVI SURGE LLP
Delhi, New Delhi
06.2019 - 07.2021
- Directed strategic workforce planning, performance management, and benefits administration.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Created effective sales promotions and marketing strategies to deliver maximum numbers in sales.
- Trained new hires, providing information and insight into company policies and procedures.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Field Engineer
Amtek Medical Systems Pvt Ltd
Delhi, New Delhi
06.2017 - 01.2019
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Repaired and calibrated systems and equipment post-installation.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Scheduled service calls according to customer location and urgency of need.
Education
Bachelor of Technology - Biomedical Engineering
Guru Jambheshwar University
Hisar 07.2012 - 07.2016
Senior Secondary - Medical & Non Medical
MASD Public School
Panipat Haryana 03.2011 - 04.2012
Matriculation -
MASD Public School
Panipat HaryanaSkills
Strategic planning
Staff Management
Operations management
Employee relations and conflict resolution
Customer relations specialist
Software
Microsoft Excel
Microsoft Power Point
Oracle
Timeline
Sales Service Manager
GUVI SURGE LLP
07.2021 - Current
Operations Manager
GUVI SURGE LLP
06.2019 - 07.2021
Field Engineer
Amtek Medical Systems Pvt Ltd
06.2017 - 01.2019
Bachelor of Technology - Biomedical Engineering
Guru Jambheshwar University
07.2012 - 07.2016
Senior Secondary - Medical & Non Medical
MASD Public School
03.2011 - 04.2012
Matriculation -
MASD Public School