Abhimanyu Gupta
New Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Affinate Pvt Ltd
08.2022 - 02.2023
- Used strong interpersonal communication skills to convey information to others.
- Gathered meaningful insights from users through interviews, surveys, and usability tests to inform future design decisions.
- Implemented responsive design principles for optimal viewing on various devices and screen sizes.
Customer Service Representative
JindalX
09.2020 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
M.com - Commerce
Ignou
New Delhi, India01.2023
B.com - Accounting And Finance
Delhi University
New Delhi, India12.2020
12 - Commerce
Tagore Public School
New Delhi, India05.2017
Skills
- Figma proficiency
- Design thinking
- User Research
- Excel Functions
- Data Cleaning
- Analytical Problem Solving
- Tableau
- Attention to Detail
- Report Writing
- Data Storytelling
- Strong Work Ethic
- Google Analytics
Certification
- Certified Data Analyst, Prepinsta - 2024
- Certified UI/Ux Designer , Coursera - 2022
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Timeline
Volunteer
Affinate Pvt Ltd
08.2022 - 02.2023
Customer Service Representative
JindalX
09.2020 - 04.2021
M.com - Commerce
Ignou
B.com - Accounting And Finance
Delhi University
12 - Commerce
Tagore Public School
Similar Profiles
Randhir Kumar PrasadRandhir Kumar Prasad
Stacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. LtdStacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. Ltd
SARVESH SHRIYANSARVESH SHRIYAN
Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)Application Consultant /Senior Analyst at Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)
VIJAYA RAGUNATH VVIJAYA RAGUNATH V
MANUFACTURING PROCESS ENGINEER at MINI-CIRCUITS INDIA URJITA PVT LTD (Formerly URJITA ELECTRONICS PVT LTD)MANUFACTURING PROCESS ENGINEER at MINI-CIRCUITS INDIA URJITA PVT LTD (Formerly URJITA ELECTRONICS PVT LTD)
Manav SaxenaManav Saxena
Technical Lead at Digicommerce Solution LLPTechnical Lead at Digicommerce Solution LLP
Manvendra KumarManvendra Kumar
Manager- Finance & Costing at Genpact India Private LimitedManager- Finance & Costing at Genpact India Private Limited