Abhimanyu Yadav
Jhansi
Summary
Customer service representative with strong relationship-building skills and adaptability. Proven track record of managing inquiries and resolving complaints, resulting in high customer satisfaction. Aiming to apply expertise in a collaborative team setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rama infotech Pvt. Ltd.
Lucknow
01.2022 - Current
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective problem-solving techniques.
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
Education
B.Ed -
Bundelkhand University Jhansi
01.2023
B.Sc -
Bundelkhand University Jhansi
01.2017
Intermediate -
UP Board
01.2014
High School -
UP Board
01.2012
Skills
- Microsoft Office Suite
- Word processing
- Spreadsheet management
- Typing proficiency
- Data entry
- Communication skills
- Call center operations
- Process optimization
- Quality assurance
Disclaimer
I hereby declare that all the statement made in this resume are true, complete and correct to the Knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Shailendra Singh Yadav
- Date of Birth: 08/03/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Certification
CCC
Languages
Hindi
First Language
English
Proficient (C2)
C2
Affiliations
Reading books
Interacting with new people
Travelling
Timeline
Rama infotech Pvt. Ltd.
01.2022 - Current
B.Ed -
Bundelkhand University Jhansi
B.Sc -
Bundelkhand University Jhansi
Intermediate -
UP Board
High School -
UP Board
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