ABHIMUKHI SRINU
VISAKHAPATANAM
Summary
Results-oriented leader with 9 years of experience in QSR and retail operations. Progressed through leadership roles, including Crew Trainer, Shift Manager, and Department Manager. Committed to driving team success and operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
(RGM) RESTAURENT GENERAL MANAGER
McDonald's
VISAKHAPATANAM, INDIA
08.2017 - Current
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Controlled expenses and allocated financial resources to reach budget goals.
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Led a team of 50+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
- Built successful business culture focused on performance optimisation and goal attainment.
- Selected and mentored senior staff, creating successful leadership team.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Achieved service time and quality targets.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Collaborated with team members to achieve target results.
- Strong expertise in people development, sales growth, customer satisfaction, inventory management, and KPI achievement.
- Led teams as Crew Trainer, Shift Manager, and Department Manager, contributing significantly to revenue growth and profit improvement.
- experienced as food quality managemer, customer experience manager & people devolopment manager
Education
Foundation Degree in Arts - Accounting
PYDAH DEGREE COLLAGE
Visakhapatnam, AP01-2021
Skills
- Operations management
- Budget management
- Financial forecasting
- Inventory management
- Performance monitoring
- Quality assurance
- Regulatory compliance
- Strategic planning
- Revenue growth
- Team building
- Leadership development
- Staff mentoring
- Customer satisfaction
- Customer service excellence
- Customer relationship management
- Product knowledge
- Decision-Making authority
- IT Proficiency
- Active listening
Languages
English
Advanced
C1
Hindi
Intermediate
B1
Telugu
Proficient
C2
Certification
- Leading Great Restaurants certified by HAMBURGER UNIVERSITY
Hobbies and interests
- Completing a challenging video game on the hardest difficulty level.
- Mastering a new programming language and building a small project.
- Achieving a high rank in an online competitive game.
- Learn new things on free space
Timeline
(RGM) RESTAURENT GENERAL MANAGER
McDonald's
08.2017 - Current
Foundation Degree in Arts - Accounting
PYDAH DEGREE COLLAGE