Abhinand V M
Kottayam
Summary
Dynamic Assistant Manager with a proven track record at South Indian Bank Ltd, excelling in customer relations and business development. Demonstrated ability to enhance customer satisfaction and drive repeat business by leveraging exceptional service and decision-making skills. Adaptability and marketing acumen have been key to surpassing service expectations and achieving significant outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager -Priority Relationship Manager
South Indian Bank Ltd
08.2021 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor Of Technology - Electrical And Electronics Engineering
College of Engineering Chengannur
Chengannur Skills
- Customer relations
- Business development
- Time management
- Marketing
- Decision-making
- Adaptability and flexibility
- Customer service and satisfaction
Accomplishments
- Business Excellence Award-SIB Star Club- MD Club Qualifier for 2022-23 Q4 Life Insurance Campaign
Certification
Specified person (Insurance Institute of India)
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Software
Microsoft Office
Fincale
Timeline
Assistant Manager -Priority Relationship Manager
South Indian Bank Ltd
08.2021 - Current
Bachelor Of Technology - Electrical And Electronics Engineering
College of Engineering Chengannur