Summary
Overview
Work History
Education
Skills
Languages
Expertise Details
Email Personal
Email Official
Personal Information
Projects
Timeline
StoreManager
ABHINANDAN DHOUNDYAL

ABHINANDAN DHOUNDYAL

Retail Opetationdls, Sales, P&L
Ludhiana,Uttar Pradesh

Summary

Seeking assignments in Business Operations/Cluster Stores Management/P&L/Market Penetration/Inventory Management/Administration Management/Facility Management with an organization of repute.

An astute and result oriented professional with 19 years + experience in Business Operations/Retail Operations/Business Planning & Execution/Revenue Assurance CRM. Presently associated with Reliance Retail Ltd-Punjab. Competent in assessing and implementing effective solutions to the customer needs internal/external, with an aim to improve customer contentment. Acting efficiently and effectively as a custodian for the organization. An Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environments with emerging and multiple responsibilities. Excellent leadership, management, communication skills with exceptional presentation and analytical abilities. Thrive in both independent and collaborative work environments.

Overview

20
20
years of professional experience

Work History

Market Manager

Reliance Retail Ltd.
03.2022 - Current
  • Spearheading value format stores as a Market Manager
  • Responsible for operations, profitability, New store launch, competition analysis, FNV feasibility, Exclusive Signature Stores, Loss prevention, People management and optimal utilization of all resources

District Manager

Future Retail Ltd.
08.2019 - 02.2022
  • Taking care of operations as a District Manager in 5 districts with Operational LSF Stores
  • Heading the most profitable EBITDA district of the zone with highest revenue and membership growth
  • Spearheading and troubleshooting as per different needs of the organization as well as of customers at the time of Pandemic
  • Strategizing, Launching & Penetrating Online Retail Sales
  • A constant achiever of the best performance in Sales Membership, Operations Excellence even at the time of Pandemic
  • Strategizing as per competitive environment and penetrating the consumers mind and make category level adjustments
  • Maintaining industry level/optimum level of DAD, Dump SMD and inventory levels
  • Making and ensuring world class in store customer experience.

A.M - Garhwal Region

Reliance Jio Infocomm Ltd.
01.2017 - 07.2019
  • Taking care of operations of Districts in Garhwal Region Namely- Dehradun, Tehri Garhwal, Uttarkashi, Pauri
  • Acquired and operationalize Jio Points in the designated areas in terms of operations, profitability and effective penetration
  • Responsible for Group Company Execution Namely R.R.L, RIL, RCITPL, RJIPL & Giga Fibre
  • Term cell site acquisition as per NHQ mandate
  • Spearheading Jio Point Stores, Network Operations Team in terms of operations hassle free and smooth functioning and disbursal of rental
  • Security & Loss Prevention and Asset Management
  • Compliance management
  • Auditing of the master Centre in terms of Stock Cash and Receivables
  • General administration and Onboarding of personnel
  • Competent and planned execution of various activities across functions.

Area Business Associate

Interio - Godrej & Boyce Mfg. Co Ltd.
01.2011 - 01.2016
  • Successfully set up additional outlets in the designated area
  • Started a new trend of sub SBA- Sub Business Associate
  • Retail and Bulk penetration in small cities
  • Awarded as the best Business Associate - Retail year 2011
  • Motivating the team of Sales Managers, Distribution Managers, and Installation Managers to ensure maximum output
  • Periodical review of the sales and operations
  • Monitoring and penetration to corporate as well as retail sector
  • Enabling the post sales team so as to ensure existing as well as additional revenue generation from existing clients
  • Regular monitoring and penetration into government sector
  • Review, modify if necessary, and approve strategically targeted, account-specific business plans developed by each sales representative in their region
  • Reviewing & interpreting the market trends/ client feedback to attune the operational strategies as per the clients requirements & expectations.

Area Manager UP & Rudrapur

DTDC Courier & Cargo Ltd.
01.2008 - 01.2011
  • Signed Pan India contract with DIESEL enabling the organization to focus on customized cargo system and enhancing network across India
  • Motivating and mentoring the team of Branch Manager, Sales Managers and Operations Manager
  • Successfully enhanced the franchise base
  • Successfully launched the Premium products (DTDC Plus & Blue) in the designated area
  • Conversion of sick cash outlets to meet B.E.P
  • Made connections financially viable
  • Guiding mentoring team members to ensure efficiency in operations & ensuring maintenance of all the sites through vendors
  • Operational Control: Distribution Management, Enhanced Delivery Management, Enabling, coordination and monitoring of ground transportation teams
  • Schedules ride-a-longs and works one-on-one with sales representatives on product knowledge, call planning, territory management, relationship building and selling skills
  • Work closely with sales head to assist in the development of marketing plans, targeting strategies, incentive plans.

Branch Manager - UP & Rudrapur

G4S Facility Services (India) Pvt. Ltd.
01.2005 - 01.2008
  • Joined the company as Sales Manager and rose to the position of Branch Manager
  • Successfully motivated/driven the sales team to achieve highest ever new sales in entire country
  • Managed operations in Uttar Pradesh, Madhya Pradesh and Parts of Uttranchal
  • Successfully delivered the budgets assigned by the top management
  • Monitoring all legal and statutory compliance through personnel department
  • Ensuring all the administrative and operational MIS to the HO as per ISO norms
  • Guiding mentoring team members to ensure efficiency in operations & ensuring maintenance of all the sites through vendors
  • Periodical reviewing of the vendor performance through feedback
  • Reviewing & implementing safety methods of the sites as per ISO norms
  • Conducted regular assessment of quality as per ISO norms
  • Spearheaded operations for providing manpower to the Corporate, Government as well as to the Institutions
  • Instrumental in handling and observing the billing cycle of each client
  • Increased the branch revenue by three folds
  • Conducting periodical audit of the sites.

Sr. Executive Sales - Delhi

DHL– Blue Dart Express Ltd.
01.2004 - 01.2005
  • Handled entire Connaught Place and a territory of 100 existing clients
  • Managed domestic, international as well as regional shipments
  • Successfully handled collection from Franchisees and the Regional Service Providers
  • Directed and coordinated the team of 10 the Territory Service Representatives
  • Efficiently managed key clients like Indiabulls, Standard Chartered Bank, Living Media Group, ICICI, and BBC Worldwide
  • Pivotal in achieving monthly sales and collection targets
  • Developed key clients and received a prize at North Regional Level
  • Efficiently streamlined the process of collection through innovative ideas
  • Significantly contributed to the best performing branch.

Education

Diploma in International Marketing Management -

All India Institute of Management Studies

M.B.A (Marketing) -

University Of Pune
01.2004

B.Com -

Lucknow University
01.2001

Skills

  • Operations
  • Organizational Expansion
  • Industry Networking
  • Relationship Management
  • Operations Control
  • Market Reporting
  • Revenue Generation
  • Retail Knowledge
  • Profitability Assessments
  • Sales Enablement
  • Budgeting and Expenditures

Languages

English, Hindi, Punjabi and Garhwali

Expertise Details

  • Establishing short / long term budgets & corporate strategies for achieving profitability.
  • Business planning and analysis for assessment of revenue potential in business opportunities.
  • Analyzing & reviewing the market response/requirements and communicating the same for accomplishment of the business goals.
  • Determining company’s mission & strategic direction as conveyed through policies & corporate objectives; with focus on topline and bottom-line performance.
  • Monitoring Retail & Channel sales; implementing effective strategies to maximize sales and accomplishment of revenue.
  • Ensuring provision of value added services to customers for enhancing their satisfaction levels.
  • HRM, Staffing, Recruitment, Performance Review and Appraisal.

Email Personal

abhinandan.dhoundyal@gmail.com

Email Official

abhinandan1.d@ril.com

Personal Information

Date of Birth: 07/23/80

Placecof Birth: Lucknow

Marital Status; Married

Address: 557/14, Omnagar,Alambagh, Lucknow-226005

Projects

Jun'03 - Aug'03, Usha International Ltd. Fans Division, Lucknow, Strategies for Low Cost Ceiling Fans, It aimed at Market research to ascertain the cause for the low sales of fans. Interacting with the dealer, distributors and retailers. Adding more features to the product range. Improving the after sales service. Increasing the dealer margins in order to enhance sales.

Timeline

Market Manager

Reliance Retail Ltd.
03.2022 - Current

District Manager

Future Retail Ltd.
08.2019 - 02.2022

A.M - Garhwal Region

Reliance Jio Infocomm Ltd.
01.2017 - 07.2019

Area Business Associate

Interio - Godrej & Boyce Mfg. Co Ltd.
01.2011 - 01.2016

Area Manager UP & Rudrapur

DTDC Courier & Cargo Ltd.
01.2008 - 01.2011

Branch Manager - UP & Rudrapur

G4S Facility Services (India) Pvt. Ltd.
01.2005 - 01.2008

Sr. Executive Sales - Delhi

DHL– Blue Dart Express Ltd.
01.2004 - 01.2005

Diploma in International Marketing Management -

All India Institute of Management Studies

M.B.A (Marketing) -

University Of Pune

B.Com -

Lucknow University
ABHINANDAN DHOUNDYALRetail Opetationdls, Sales, P&L