Summary
Overview
Work History
Education
Skills
Corecompetencies
Companies
Academia
Professional Highlights
Personal Information
Awards
Projects
Timeline
Generic
Abhinash Kumar

Abhinash Kumar

Enterprise Account Manager
Pune

Summary

Sales professional with 15+ years of experience in B2B Sales, Strategic Planning / New Setups, Sales, Client Servicing & Team Management. Supervising customer service queries for achieving quality services and earning references. Proficient in steering bottom line profitability by ensuring optimal utilization of available resources. Adept at analyzing market trends to provide critical inputs for formulating selling and marketing strategies.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Enterprise Account Manager

Team Computers Pvt Ltd.
9 2021 - Current
  • Managing Enterprise Accounts in Pune and Mumbai region.
  • Handling Revenue of 50 Crore +
  • Growth in acquisition of SMB Accounts on predefined parameters- Increasing company's presence through Strategic Sales
  • Assisting team in their outbound calls and meetings
  • Analyzing business requirement of t client and mapping to respective products and solution offerings
  • Acting as primary contact between company, its existing and potential markets
  • Map key client's requirements and design technical specification for business development with help of presales team and OEM
  • Reviewing sales, inventory planning and proposing business plans
  • Ensure Service Excellency to enhance existing portfolio, control Client retention and increase repeat sales
  • Products & Solutions: End Client Computing - Apple, HP, LENOVO, Dell and Microsoft Surface and Enterprise Mobility - Apple & Samsung. Virtual Reality Solution- HoloLens, Datacenter & Security Solutions.
  • Audio Video Integration Projects
  • Maintaining following activities with sales coordinator, Product and Purchase Team: Purchase order loading and sales order approvals

ETA of the products from Purchase team

Pricing and Availability of the products

  • Maintain relationship with OEMs.
  • Worked with service and project management departments to provide total support to clients.
  • Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
  • Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately.
  • Facilitated regular meetings with clients to review progress, address concerns, and discuss future opportunities.
  • Expanded market share through targeted prospecting and strategic relationship building with key decision makers.
  • Provided timely updates on account activities, enabling management team to make informed decisions in driving business growth.
  • Actively participated in industry events and conferences to expand network connections while staying abreast of emerging trends.
  • Managed complex projects effectively, coordinating resources and timelines to meet client expectations.
  • Provided exceptional pre-and post-sales support to clients, ensuring their satisfaction and driving repeat business.
  • Developed comprehensive account plans outlining short-and long-term goals as well as action steps required for success.
  • Worked closely with marketing teams to develop targeted campaigns that generated high-quality leads for enterprise accounts.
  • Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
  • Collaborated with cross-functional teams to develop customized solutions for clients, ensuring seamless integration of products and services.
  • Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.
  • Developed creative solutions to meet individual client needs.
  • Successfully negotiated multi-year contracts, resulting in long-term business commitments and increased profitability.

Senior Manager - Sales

C-dot Systems Pvt. Ltd.
2016.06 - 2021.08
  • Managing IBM, LENOVO, Dell, Veritas, CISCO and Microsoft business for C-dot
  • Target new market areas for deeper market penetration, resource planning, leading team with direction on timely basis
  • Reviewing Strategies in discussion with OEM team and the Director weekly
  • Analyzing the business requirement of the client and mapping to respective products and solution offerings
  • Acting as a primary contact between the company, its existing and potential markets and IBM Team
  • Liaison with Contractors, Suppliers & Resellers regularly for creating new business opportunities
  • Map key client's requirements and design technical specification for business development with the help of the presales team
  • Reviewing sales, inventory planning and proposing business plans
  • Ensure Service excellency to enhance existing portfolio, control Client retention and increase repeat sales
  • Handling Pune and rest of Maharashtra region
  • Attend OEM Training
  • One point of contact for DELL and Veritas solutions
  • Maintaining following activities in CRM: Daily, Weekly, Monthly & Quarterly report
  • Funnel Update
  • Order loading
  • Taking quotes from the vendor and maintaining relationship with Distributors
  • Maintain relationship with OEMs.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Increased customer satisfaction with timely project deliveries and seamless communication.

Major Acc. Mgr

Enkay Technologies (I) Pvt. Ltd.
2013.09 - 2016.06
  • Networking - Active Components, Enterprise communication system, Video conferencing solution, Security surveillance system, Audio Video Solution
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract new customers and promote business.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.

Territory Mgr.

HCL Infosystems Ltd.
2011.07 - 2013.04
  • IT Hardware sales, Enterprise communication system, Audio Video Solution.
  • Pune and Rest of Maharashtra
  • Also handling channel sales.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Sales Engg.

Siemens Enterprise Comm. Pvt. Ltd
2010.06 - 2011.07
  • Enterprise communication system, Networking - Active and Passive and Audio Video sales
  • Pune region
  • Increased overall project success rate by consistently meeting deadlines and maintaining high-quality work standards.
  • Presented technical concepts clearly and concisely to both technical and non-technical stakeholders during meetings or presentations.
  • Collaborated with cross-functional teams to ensure seamless integration of Scaler components.

Snr. Sales Exec.

i-Source Infosystems Pvt. Ltd.
2007.12 - 2010.06
  • IT Infra sales
  • Pune region.
  • Managing 20+ customers.
  • Increased overall project success rate by consistently meeting deadlines and maintaining high-quality work standards.
  • Streamlined processes through automation, reducing manual effort and increasing productivity.
  • Ensured compliance with industry best practices and standards, contributing to strong reputation for quality and reliability among clients.

Education

Bachelor of Science - B. E (Computer Science)

Dr. Babasaheb Ambedkar Marathwada University
Osmanabad
2000.06 - 2004.07

Skills

    Sales Presentations

    Customer Relationship Management

    Upselling strategies

    Sales Strategies

    Sales process optimization

    Account Management

    Pipeline Management

    Influencing skills

    Industry Expertise

    Contract Negotiation

    Customer Presentations

    Government Regulations

    Teamwork and Collaboration

    Team building

    Strategic Planning

    Key Account Management

    Collaborative mindset

Corecompetencies

  • Strategic Planning / New Setups, Establishing goals & developing plans for the achievement of these goals., Preparing long term & short term plans, resulting in tangible programs for target achievement.
  • Client Servicing, Assessing the Customers feedback, through feedback from clients and evaluating areas of improvements., Handling the request and complaints of the customers ensuring that they are resolved within the stipulated Turnaround time.

Companies

  • I-Source Infosystems Pvt. Ltd., Snr. Sales Exec., IT Infra sales., Pune, Aug.,06-June,10
  • Siemens Enterprise Comm. Pvt. Ltd, Sales Engg., Enterprise communication system and Audio Video sales., Pune, June,10-July,11
  • HCL Infosystems Ltd., Territory Mgr., Enterprise communication system, Audio Video Solution and IT Hardware sales., Pune, July,11-April,13
  • Enkay Technologies (I) Pvt. Ltd., Major Acc. Mgr, Enterprise communication system, Video conferencing solution, Security surveillance system, Audio Video Solution. Channel sales., Pune, Sept.,13-June,16

Academia

ICSE/Jamshedpur, Beldih Church School, General, 70%, ICSE/Jamshedpur, Beldih Church School, Science, 61.3%, B.E., T.P.C.T College of Engg./Osmanabad, Dr. Babasaheb Ambedkar Marathwada University, Computer Science & Engg., 55%

Professional Highlights

  • Team Computers Pvt Ltd., Enterprise Account Manager, 09/2021

Year on Year growth 

Generated Revenue worth 35 Cr+ annually

Biggest Order of the region till date.

Several Multi Crore Deal Handling

Work from Home Project Handling

Global Customer handling.



Personal Information

  • Nationality: Indian

Awards

  • HCL Infosystems Ltd. - Cracked the biggest order of Audio Video solution in western region in 5 years. Customer Indian Institute of Tropical Management, Pune. Was awarded for the same.
  • Enkay- Technologies- Established the channel network in Pune, Aurangabad and Nashik. Recruited 12 channel partners on board with a regular, monthly and quarterly target.
  • Team Computers - Awarded with biggest order of the region. Worth 20 Crore.

Projects

TATA STEEL (TISCO Supply Management Department, Jamshedpur), Supply Management Department, 2 months, My study was carried out to acquire an in depth knowledge of the existing homepage Of SUPPLY MAAGEMENT DEPT. at TATA STEEL and to develop the new homepage for Same with greater efficiency and more flexibility and easy connectivity., Visual Basic & MS Access.

Timeline

Senior Manager - Sales

C-dot Systems Pvt. Ltd.
2016.06 - 2021.08

Major Acc. Mgr

Enkay Technologies (I) Pvt. Ltd.
2013.09 - 2016.06

Territory Mgr.

HCL Infosystems Ltd.
2011.07 - 2013.04

Sales Engg.

Siemens Enterprise Comm. Pvt. Ltd
2010.06 - 2011.07

Snr. Sales Exec.

i-Source Infosystems Pvt. Ltd.
2007.12 - 2010.06

Bachelor of Science - B. E (Computer Science)

Dr. Babasaheb Ambedkar Marathwada University
2000.06 - 2004.07

Enterprise Account Manager

Team Computers Pvt Ltd.
9 2021 - Current
Abhinash KumarEnterprise Account Manager