Summary
Overview
Work History
Education
Skills
Accomplishments
Skill Profile
Computer Efficiency - Operating Systems
Acknowledgment
Languages
Hobbies and Interests
Career Viewpoint
Personal Information
Timeline
Generic
Abhinav Arora

Abhinav Arora

New Delhi

Summary

To strengthen my knowledge base, work with intelligent and professional people, and increase the Company’s capability, standards & productivity by working as a valuable employee and persistently performing to the best of my efforts.

As a results-oriented sales professional with over 15 years of experience in backend operations, front-line sales, team management, and customer engagement, I am committed to driving business growth and achieving customer satisfaction. With a proven track record of exceeding sales targets, I have honed my skills in multitasking, working in a fast-paced and dynamic environment, and delivering results under pressure. My experience with Idea Cellular Ltd. and Vodafone Idea Store has equipped me with a deep understanding of the telecom industry, and I have successfully led teams in postpaid sales, retention, and collections. As a team leader, I have nurtured a culture of inclusivity and open communication, driving my team to achieve the best results in the most satisfactory manner. I am a persistent positive thinker, always seeking out new opportunities for personal and professional growth. I have excellent conceptual thinking skills and the ability to work both individually and with teams to achieve shared goals. Above all, I pride myself on my ability to communicate acceptingly and above board, earning the trust and respect of my colleagues and customers alike. Proficient in MS Office, I am committed to using technology to drive business success and enhance customer experiences. I am excited to bring my skills, experience, and passion to a dynamic team and contribute to the growth of a forward-thinking organization.

Overview

17
17
years of professional experience

Work History

Postpaid Marketing Specialist

Vodafone Idea Store
New Delhi
01.2018 - Current
  • Postpaid sale

Team Leader - Postpaid Retention

Idea Cellular Ltd.
New Delhi
01.2016 - 12.2018
  • Responsible for driving Postpaid Mobility Churn

Direct Sales Executive

Idea Cellular Ltd.
New Delhi
01.2014 - 12.2016
  • Idea Postpaid Sales

Team Leader - Collection

Idea Cellular Ltd.
New Delhi
01.2012 - 12.2014

Team Leader

Idea Cellular Ltd.
New Delhi
01.2009 - 12.2012
  • Postpaid Sales

Tele Caller

Idea Cellular Ltd.
New Delhi
01.2008 - 12.2008

Education

B.Com Pass -

Vinayaka missions Sikkim University
01.2017

Higher Secondary - Commerce Stream

C.B.S.E
Delhi
01.2007

Senior Secondary -

C.B.S.E
Delhi
01.2005

Skills

  • Ability to think conceptually and inclusively
  • Ability to communicate acceptingly and above board
  • Ability to work & achieve targets in the most satisfactory manner

Accomplishments

  • Honored as an 'Employee of the Month' to achieve my sales target
  • Honored as a Best Productive Sales Team Leader
  • Achieving Best Collection Mark by my Team
  • Promoted as a direct sales executive for Corporate sales
  • Promoted as a Team Leader in postpaid retention in 2016 at Idea Cellular Limited
  • Currently Working as a Postpaid Marketing Specialist at Vodafone Idea Limited

Skill Profile

  • Ability to think conceptually and inclusively
  • Ability & inclination to communicate acceptingly and above board
  • Ability to work & achieve targets in the most satisfactory manner

Computer Efficiency - Operating Systems

  • Windows XP
  • Windows 7
  • Windows 8
  • Windows 9
  • Windows 10

Acknowledgment

I acknowledge that the information provided in this document is true and complete to the best of my knowledge.

Languages

  • English
  • Hindi

Hobbies and Interests

  • Cooking
  • Exercise
  • Travelling
  • Photography

Career Viewpoint

To strengthen my knowledge base, work with intelligent and professional people, and increase the Company’s capability, standards & productivity by working as a valuable employee and persistently performing to the best of my efforts.

Personal Information

  • Father's Name: Late Mr. Mukul Arora
  • Date of Birth: 12/09/88
  • Nationality: Indian
  • Marital Status: Married

Timeline

Postpaid Marketing Specialist

Vodafone Idea Store
01.2018 - Current

Team Leader - Postpaid Retention

Idea Cellular Ltd.
01.2016 - 12.2018

Direct Sales Executive

Idea Cellular Ltd.
01.2014 - 12.2016

Team Leader - Collection

Idea Cellular Ltd.
01.2012 - 12.2014

Team Leader

Idea Cellular Ltd.
01.2009 - 12.2012

Tele Caller

Idea Cellular Ltd.
01.2008 - 12.2008

B.Com Pass -

Vinayaka missions Sikkim University

Higher Secondary - Commerce Stream

C.B.S.E

Senior Secondary -

C.B.S.E
Abhinav Arora