Abhinav Bainslay
New Delhi
Summary
Communication and Business Development expert with over 8+ years of experience. Proven ability to identify growth opportunities and forge lasting partnerships. Adept in Blockchain and cryptocurrency sectors, looking for impactful roles in the above mentioned fields.
Overview
13
13
years of professional experience
Work History
Director
Solxzira private Limited
06.2022 - Current
- Represented the organization at industry events, conferences, and public meetings.
- Negotiated agreements with external partners such as contractors or consultants.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Developed and implemented sales strategies to maximize client satisfaction, increase market share, and expand revenue streams.
- Notable clients served include Amazon India, Tech Mahindra, Axis Bank, ICICI Bank, Aakash Institute, Dell Inc.
Senior Customer Service Associate (Remote)
Credit One Bank
Las Vegas
10.2020 - 12.2021
- Monitored incoming calls from customers, responding promptly and professionally. Handled credit card payments, late fee charges and account resolution.
- Provided excellent customer service by answering inquiries, resolving complaints and patiently guiding them through the product catalogue.
- Updated databases with new and modified customer data.
- Reported any unresolved product issues or discrepancies to supervisor immediately.
- Provided training and guidance for junior customer service associates when needed.
Business Development Manager
Jobskraft
06.2016 - 08.2020
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
- Onboarded high esteemed companies like Intel, Skoda Motors, Honda Motors, Diageo, Philip Morris International and Shadowfax to name a few.
Communications Specialist
Bring a change foundation
New Delhi
09.2012 - 11.2015
- Produced press releases, fact sheets, brochures, newsletters, and other materials for internal and external communications.
- Spearheaded the promotional and educational awareness campaigns, and skill-based workshops across the rural areas of Delhi.
- Organized the biggest clothes donation campaign in the history of Delhi University, accumulating and distributing 6,000 kg of clothes to the needy across refugee camps in Delhi.
Education
Bachelor of Science - Computer Science
Delhi Institute of Technology And Management
Haryana08-2012
Skills
Software Proficiency: MS Office(Advanced), Gen AI (Advanced)
- Web design: HTML, CSS (Intermediate)
- Project Management: Trello, MS Project (Intermediate)
- Graphic design: Adobe Photoshop (intermediate)
- CRM: Zoho CRM, Salesforce (Advanced)
- Technical issue troubleshooting
- Strategic communication
- Public speaking
- Client relationship management
- Multitasking Abilities
- Strong work ethic
- Critical thinking
- Sales strategy
- Blockchain Strategy
- Cryptocurrency and De-Fi analysis
- De-Pin strategy
Languages
Hindi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Director
Solxzira private Limited
06.2022 - Current
Senior Customer Service Associate (Remote)
Credit One Bank
10.2020 - 12.2021
Business Development Manager
Jobskraft
06.2016 - 08.2020
Communications Specialist
Bring a change foundation
09.2012 - 11.2015
Bachelor of Science - Computer Science
Delhi Institute of Technology And Management
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