Abhinav Banerjee

Responsible to handle below:

• IT Support and Manage internal IT with Server (India)
• Software Support, Management and Implementation (Global)
• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies (Global)
• Effectively supervised team performance by implementing measurable metrics to assess delivery of requirements.
• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
• Administered and controlled information technology program budget to maintain cost-effective operation.

Responsible to handle below:

• Software Support and Management (India, Bangladesh, China)
• Software Implementation (India, Bangladesh, China)
• Administered and controlled information technology program budget to maintain cost-effective operation.
• Maintained web pages, intranet and social media accounts.

• Completed timely quality reports highlighting deficiencies and recommending corrective actions.
• Trained and reviewed work of junior personnel on departmental responsibilities.

• Installed, configured and maintained computer systems remotely.
• Researched and identified solutions to technical problems.
• Monitored system performance to identify potential issues.
• Diagnosed and troubleshot hardware, software and network issues.