Dedicated Branch Operations Manager with expertise in customer relationship management and operational efficiency. Committed to enhancing customer satisfaction and ensuring compliance adherence within branch operations.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Branch Operations Manager
Bajaj Life Insurance Limited
Mainpuri
11.2023 - Current
Managed daily branch operations to ensure smooth workflow and customer satisfaction.
Resolved customer inquiries and issues to maintain positive relationships.
Resolved customer complaints in a timely manner.
Customer Service Representative
Tech Mahindra
Noida
06.2022 - 06.2023
Handled customer inquiries through various communication channels effectively.
Maintained accurate records of customer interactions and transactions.