Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Abhinav Batham

Mainpuri

Summary

Dedicated Branch Operations Manager with expertise in customer relationship management and operational efficiency. Committed to enhancing customer satisfaction and ensuring compliance adherence within branch operations.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Branch Operations Manager

Bajaj Life Insurance Limited
Mainpuri
11.2023 - Current
  • Managed daily branch operations to ensure smooth workflow and customer satisfaction.
  • Resolved customer inquiries and issues to maintain positive relationships.
  • Resolved customer complaints in a timely manner.

Customer Service Representative

Tech Mahindra
Noida
06.2022 - 06.2023
  • Handled customer inquiries through various communication channels effectively.
  • Maintained accurate records of customer interactions and transactions.

Education

Bachelor of Commerce - Accounting And Finance

DHIRENDRA PAL SINGH INSTITUTE OF HIGHER EDUCATION
Mainpuri , India
07.2018 - 07.2021

CRB MEMORIAL PUBLIC SCHOOL
Mainpuri, India

Skills

  • Branch management
  • Customer relationship management
  • Operational efficiency
  • Compliance adherence

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Certification

  • CCC Diploma
  • D.el.ed

Hobbies

  • I love workout
  • Listening music
  • Travelling

Timeline

Branch Operations Manager

Bajaj Life Insurance Limited
11.2023 - Current

Customer Service Representative

Tech Mahindra
06.2022 - 06.2023

Bachelor of Commerce - Accounting And Finance

DHIRENDRA PAL SINGH INSTITUTE OF HIGHER EDUCATION
07.2018 - 07.2021

CRB MEMORIAL PUBLIC SCHOOL
Abhinav Batham