Abhinav Batham
Mainpuri
Summary
Dedicated Branch Operations Manager with expertise in customer relationship management and operational efficiency. Committed to enhancing customer satisfaction and ensuring compliance adherence within branch operations.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Branch Operations Manager
Bajaj Life Insurance Limited
Mainpuri
2023.11 - Current
- Managed daily branch operations to ensure smooth workflow and customer satisfaction.
- Resolved customer inquiries and issues to maintain positive relationships.
- Resolved customer complaints in a timely manner.
Customer Service Representative
Tech Mahindra
Noida
2022.06 - 2023.06
- Handled customer inquiries through various communication channels effectively.
- Maintained accurate records of customer interactions and transactions.
Education
Bachelor of Commerce - Accounting And Finance
DHIRENDRA PAL SINGH INSTITUTE OF HIGHER EDUCATION
Mainpuri , India 2018.07 - 2021.07
CRB MEMORIAL PUBLIC SCHOOL
Mainpuri, IndiaSkills
- Branch management
- Customer relationship management
- Operational efficiency
- Compliance adherence
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- CCC Diploma
- D.el.ed
Hobbies
- I love workout
- Listening music
- Travelling
Timeline
Branch Operations Manager
Bajaj Life Insurance Limited
2023.11 - Current
Customer Service Representative
Tech Mahindra
2022.06 - 2023.06
Bachelor of Commerce - Accounting And Finance
DHIRENDRA PAL SINGH INSTITUTE OF HIGHER EDUCATION
2018.07 - 2021.07
CRB MEMORIAL PUBLIC SCHOOL